Employee Engagement and Knowledge Sharing Impact on Organizational Citizenship Behavior: Organizational Commitment as a Mediator

Abstract

This research aims to examine and analyze the influence of employee engagement and knowledge sharing on organizational citizenship behavior (OCB) with organizational commitment as a mediating variable among employees of PT Global Intermedia Nusantara in Yogyakarta. The research was condcted at PT Global Intermedia Nusantara Yogyakarta, which operates in the field of consulting and information systems. This study is quantitative in nature. The population consists of all permanent employees at PT Global Intermedia Nusantara Yogyakarta, totaling 40 employees, with a census sampling method. The majority of employees are aged between 17 to 28 years, accounting for 50% (20 employees), 90% are male (36 employees), 80% have a bachelor’s degree (32 employees), and 50% have worked for 1-5 years (20 employees). Data analysis was performed using the Structural Equation Model (SEM) method with the aid of SmartPLS 4.0 software. The results of this study indicate that employee engagement has a positive and significant effect on OCB. Knowledge sharing also has a positive and significant effect on OCB. Employee engagement has a positive and significant effect on OCB, mediated by organizational commitment. Similarly, knowledge sharing has a positive and significant effect on OCB, mediated by organizational commitment