CONFLICT THEORIES, FAULT LINES, AND ESCALATION MANAGEMENT IN MODERN ORGANIZATION: A LITERATURE REVIEW

Abstract

While disputes are unavoidable in human existence wherever there are activities and interactions, they must be minimized for the proper operation of any organization and the general well-being of society. The goals of this study are to create a thorough synthesis, look at theories, management, and conflict as well as fault lines in workgroups, conflict management, and conflict escalation management in organizations. Since there was no fieldwork, a conceptual approach was used, although the body of existing literature was reviewed. This study, which was informed by previous research, concentrated on reviewing the body of existing literature from a variety of online journals in addition to the manual text of studies on conflict theories, origins, functions, faultlines, and. This study provides a sufficient overview of conflict in organizations generally through the use of a descriptive layout. According to this study, there are a wide range of conflict theories that explain how different conflict theories relate to the demographics of employees. Conflict faultlines, escalation in organizations, denial averment, causes, sources, and theories. This paper concluded that conflict escalation requires suitable management based on the body of existing literature. According to this study, there are no standards for handling conflict; nevertheless, this is also dependent on how well a company is able to implement participative management.&nbsp