Effects of Age and Mobile Technology Usage on Employee Engagement

Abstract

This study begins with realizing the essential contributions of mobile technology usage factors which are function, accessibility, cost, and security on employees' engagement in Malaysia's healthcare industry's workplace. The independent variables of mobile technology usage factors include function, accessibility, cost and security, while employee engagement is the independent variable. The sampling frame concentrates on the employees in KPJ Tawakkal Kuala Lumpur. Findings suggest that function, accessibility, and security influenced KPJ Tawakkal Kuala Lumpur's employee engagement. The moderating variable, age, was found to be insignificant in influencing the relationship between mobile technology usage factors (function, accessibility, cost, security) and employees' engagement