Managerial communication as a lever for preventing psychosocial risks in organizations in times of crisis: the case of the Moroccan hospital sector [La communication managériale comme levier de prévention des risques psychosociaux dans les organisations]

Abstract

Abstract. In a fast-changing world, companies are facing many upheavals and challenges. Therefore, they must adapt to the different social, economic, technological and human changes which deeply affect their methods of organization and management. As a result, employees will be required to adopt new management methods and tools in order to guarantee stability and sustainability. Although psychosocial risks constitute a real public health problem that requires global reflection on the part of both decision-makers and managers, few studies in human resource management have focused on the determinants of these risks and more particularly their protective factors. Hence, this work falls within such a context and it is conducted in the frame of a quantitative research, aiming to put into perspective the role of managerial communication in the prevention of PSR among nursing staff in Moroccan public hospitals in times of crisis.Keywords. PSR; Managerial communication; Prevention; Crisis.JEL. I10; M50; J50