In this paper the efficiency characteristics of the British retail banking
sector are investigated. Distribution free cost efficiency, economies of
scale and economies of scope are all measured. The study employs a one
way fixed effects model with a translog specification of productive
technology. Both ‘production’ and ‘intermediation’ models of bank
production are employed and contrasted. A substantial distribution of cost
efficiency is observed in this most important commercial sector. Overall,
slight dis-economies of scale are reported for the ‘intermediation’
approach and substantial diseconomies of scale are recorded for the
‘production’ approach. A substantial dispersion of cost efficiency is
observed for this sector with both model specifications
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