The organisation of out of hours general practice (GP) in
the UK has changed rapidly in recent years as practice
based rotas and deputising services have given way to GP
cooperatives in many areas. At the same time, the proportion
of patients contacting an out of hours service who receive
telephone advice only, rather than a face to face consultation,
has risen substantially, although patients continue to express
strong preferences for personal contact with a doctor out of
hours. We examined the effect of the distance of the patient
from the primary care centre on the doctor’s decision to see
the patient face to face
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