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Use of scenario evaluation in preparation for deployment of a collaborative system for knowledge transfer - the case of KiMERA\ud

By L.M.S. Lau, C.A. Adams, P.M. Dew and C.M. Leigh


This paper presented an approach for the evaluation of a collaborative system, after the completion of system development and software testing but before its deployment. Scenario and collaborative episodes were designed and data collected from users role-playing. This was found to be a useful step in refining the user training, in setting the right level of user expectation when the system started to roll-out to real users and in providing feedback to the development team

Publisher: IEEE Computer Society
Year: 2003
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