Development and test of a new fuzzy-QFD approach for characterizing customers rating of extra virgin olive oil

Abstract

This research work focuses on the application of life-cycle assessment methodology to determine the carbon footprint of different players involved in a supply chain of the textile sector. A case study of a product by a textile leader company was carried out. This study demonstrates that, in the textile chain, the main contribution to the greenhouse effect is provided by the electrical and thermal energy used and by the transportation (since different production phases are delocalised in a wide range that goes from South Africa, Italy, Romania and all around the world, from the distribution centre to the stores). The Monte Carlo analysis has been used in order to obtain, for each calculated impact, not only the average value but also the distribution curve of the results characterised by uncertainty parameters. Moreover, a sensitivity analysis was carried out to evaluate the impact of management choices such as: † a change in the transportation modality, from aeroplane to boat; † a combination of road and rail transportation; and † a selection among suppliers that allows the firm to cut environmental impacts