A multiple-item scale for assessing e-government service quality
Abstract
Abstract is not available.- E-government
- Instrument
- Measurement
- Quality
- Service
- Critical elements
- E-government services
- Governmental services
- Online citizens
- Public administration
- Service Quality
- Information services
- Government data processing
- E-government
- Instrument
- Measurement
- Quality
- Service
- Critical elements
- E-government
- E-government services
- Governmental services
- Online citizens
- Public administration
- Quality
- Service
- Service Quality
- Information services
- Government data processing