Under the evolving environment, a utility company is required to improve the operation and maintenance of its physical assets usually in the forms of an asset management program. This paper proposes an organisational learning model for the utility companies with respect to the asset management activities. CommonKADS is utilised as a tool to capture the knowledge associated with managing the assets from the learning processes of the utility company. A case study of Bangpakong power plant in Thailand is presented. The results show that by applying the proposed methodologies, the learning processes within the utility companies can be categorised and explained by five major learning steps of breakdown, corrective, preventive, predictive, and proactive maintenances
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