Journal of Information Systems and Technology Management
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The use of portfolio management for strategic alignment – a survey with brazilian companies
The number of organizations that use the Project Portfolio Management - PPM has increased considerablyworldwide, as it provides an approach to the coordinated management of the components portfolio,aiming to achieve the strategies of organizations. The objective of this work was, thru a quantitativeresearch, presents Brazilian organizations use of PPM as a mechanism to promote alignment with thestrategic management. The results obtained in this research were compared with the data results obtainedin PMSurvey.org´s 2012 research. A survey submited for 56 brazilian public and private companies wasused for this study to identify project´s portfolio alignment with strategic goals and objectives.The number of organizations that use the Project Portfolio Management - PPM has increased considerablyworldwide, as it provides an approach to the coordinated management of the components portfolio,aiming to achieve the strategies of organizations. The objective of this work was, thru a quantitativeresearch, presents Brazilian organizations use of PPM as a mechanism to promote alignment with thestrategic management. The results obtained in this research were compared with the data results obtainedin PMSurvey.org´s 2012 research. A survey submited for 56 brazilian public and private companies wasused for this study to identify project´s portfolio alignment with strategic goals and objectives
Erratum
Madakam, Somayya. (2020). An Exploratory Case Study: Would Be SmartBalinese Cities (Indonesia). JISTEM - Journal of Information Systems and Technology Managements,17, e202017005. doi 10.4301/s1807-1775202017005
In the page 1, TITLE:where it reads:AN EXPLORATORY CASE STUDY:WOULD BE SMART BALINESE CITIES (INDONESIA)should read:WOULD BE SMART BALINESE CITIES (INDONESIA):AN EXPLORATORY CASE STUDYMadakam, Somayya. (2020). An Exploratory Case Study: Would Be SmartBalinese Cities (Indonesia). JISTEM - Journal of Information Systems and Technology Managements,17, e202017005. doi 10.4301/s1807-1775202017005
In the page 1, TITLE:where it reads:AN EXPLORATORY CASE STUDY:WOULD BE SMART BALINESE CITIES (INDONESIA)should read:WOULD BE SMART BALINESE CITIES (INDONESIA):AN EXPLORATORY CASE STUD
Exploring the factors that have impact on consumers’ trust in mobile payment systems in Australia
Trust plays a vital role in the adoption of a new payment system in so far as people need to trust that the prevailing currency, or in other words, money, is recognised by all stakeholders. With the evolution of the payment methods, shifting from paper-based to electronic-based, building consumer trust has become a vital element for the success of businesses involved in the mobile payment systems sector. In this context, the aim of this study was to delve deeper into the factors that have impact on consumers trust in mobile payment systems (MPS) in Australia. A quantitative approach through a questionnaire survey was conducted to measure the data collected. The data of 200 participants were gathered using SurveyMonkey and the Excel spreadsheets was imported into SPSS (Statistical Package for the Social Sciences) system, where the data were organised. Besides, this study adopted the Partial Least Square Structural Equation Modeling (PLS-SEM), where the data analysis took place. The findings of PLS-SEM analysis pointed out that behavioural factors and organisational factors have significant impact on consumers’ trust, and this, as a consequence, have influence on MPS adoption. On the other hand, this research found that the technological factors, governmental factors and personal factors have no significant impact on Australian consumers’ trust and this, as a result, has no influence on MPS adoption.Trust plays a vital role in the adoption of a new payment system in so far as people need to trust that the prevailing currency, or in other words, money, is recognised by all stakeholders. With the evolution of the payment methods, shifting from paper-based to electronic-based, building consumer trust has become a vital element for the success of businesses involved in the mobile payment systems sector. In this context, the aim of this study was to delve deeper into the factors that have impact on consumers trust in mobile payment systems (MPS) in Australia. A quantitative approach through a questionnaire survey was conducted to measure the data collected. The data of 200 participants were gathered using SurveyMonkey and the Excel spreadsheets was imported into SPSS (Statistical Package for the Social Sciences) system, where the data were organised. Besides, this study adopted the Partial Least Square Structural Equation Modeling (PLS-SEM), where the data analysis took place. The findings of PLS-SEM analysis pointed out that behavioural factors and organisational factors have significant impact on consumers’ trust, and this, as a consequence, have influence on MPS adoption. On the other hand, this research found that the technological factors, governmental factors and personal factors have no significant impact on Australian consumers’ trust and this, as a result, has no influence on MPS adoption
Information technology governance in small and medium enterprises - a systematic mapping
Information Technology (IT) governance in small and medium-sized businesses is a subject that still requires more effort. Many of the studies that deal with this subject refer to large companies. IT governance structures, originally developed for the context of large enterprises such as COBIT, ISO/IEC 35800 or ITIL, when applied to the context of small and medium enterprises, lead to undesirable results and failures in the deployment process. The objective of this work was to perform a systematic mapping on IT governance in small and medium enterprises between 2007 and 2017. Systematic mapping studies are useful for categorizing and summarizing the existing information concerning a research question in an unbiased manner. Thus, from an initial set of 63 papers, a total of 17 research papers were selected for the mapping study. The results obtained allowed us to reach conclusions concerning the state-of-the-art of IT governance mechanisms, theories applied in the context and the consequences of IT governance. From the results of this study it was possible to perceive the low use of relational mechanisms of IT governance in the studied context, the constant need to adapt frameworks such as COBIT and ITIL, so that they can adapt to the reality of SMEs, the wide variety of theoretical approaches and the importance, for SMEs, of the concept of IT value for the business
Big data quality dimensions: a systematic literature review
Although big data has become an integral part of businesses and society, there is still concern about the quality aspects of big data. Past research has focused on identifying various dimensions of big data. However, the research is scattered and there is a need to synthesize the ever involving phenomenon of big data. This research aims at providing a systematic literature review of the quality dimension of big data. Based on a review of 17 articles from academic research, we have presented a set of key quality dimensions of big data.Although big data has become an integral part of businesses and society, there is still concern about the quality aspects of big data. Past research has focused on identifying various dimensions of big data. However, the research is scattered and there is a need to synthesize the ever involving phenomenon of big data. This research aims at providing a systematic literature review of the quality dimension of big data. Based on a review of 17 articles from academic research, we have presented a set of key quality dimensions of big data
Model development to support the process of developing a decision support system
Nessa pesquisa exploratória objetiva-se construir um modelo que subsidie o processo de desenvolvimento de software para avaliar um sistema de gestão. Utilizou-se a Metodologia Multicritério de Apoio à Decisão - Construtivista (MCDA-C), a qual identifica, organiza e mensura, ordinal e cardinalmente, os aspectos tidos em conta pelo decisor para a gestão do contexto. Confirma-se a possibilidade de construção de um modelo que explicite os requisitos do cliente, visando avaliar o grau de atendimento que o software proposto, denominado Monitoring and Improving Context (MIC), alcança, e assim ser utilizado como instrumento de negociação para a definição do sistema necessário.The aim of this exploratory research is to construct a model to support a process of software development in order to evaluate a management system. The Multicriteria Methodology of Decision Aiding - Constructivist (MCDA-C) was used, which supports the identification, organization and ordinal and cardinal measurement of the aspects taken into account by the decision maker for the context management. We argue that it is possible to construct a model with the specification of the customer requirements to evaluate the degree of service that the proposed software named Monitoring and Improving Context (MIC) achieves in relation to the demands of the customer, and thus be used as an instrument for the definition of the final system
Understanding the corpus of mobile payment services research: an analysis of the literature using co-citation analysis and social network analysis
Mobile Payment Services have advanced in the last two decades, gaining the attention of experts and researchers from around the world. A number of reviews and literature analysis studies have been carried out, aimed at analysing the numerous dimensions of mobile payment services; however, no researcher has attempted a co-citation analysis to scrutinise and comprehend the core knowledge structures that are integral parts of mobile payment services studies. Therefore, in order to fill this research gap, this research article aims to interpret the corpus of mobile payment services research, which was published during the period of 1997 to June 2017. Bibliometric and Social Network Analysis (SNA) methods were employed to formulate the core intellectual structure of research targeting mobile payment services. The Web of Knowledge (WoK) database was the key source from where 406 articles and 3,424 citations were obtained. These documents were analysed using co-citation analysis. UCINET was used to enlist the keynote research papers in the realm of mobile payment services as per factor analysis, citation and co-citation analysis, multidimensional scaling and centrality measurement. Seven core clusters of mobile payment services research emerged as a critical finding of this study; these clusters include (1) Adoption and usage; (2) Trust, risk and security; (3) Application; (4) Scheme; (5) Protocol; (6) Architecture; (7) Mobile payment corporation. The findings of this research study provide crucial guidelines for practitioners and researchers involved in this field.Mobile Payment Services have advanced in the last two decades, gaining the attention of experts and researchers from around the world. A number of reviews and literature analysis studies have been carried out, aimed at analysing the numerous dimensions of mobile payment services; however, no researcher has attempted a co-citation analysis to scrutinise and comprehend the core knowledge structures that are integral parts of mobile payment services studies. Therefore, in order to fill this research gap, this research article aims to interpret the corpus of mobile payment services research, which was published during the period of 1997 to June 2017. Bibliometric and Social Network Analysis (SNA) methods were employed to formulate the core intellectual structure of research targeting mobile payment services. The Web of Knowledge (WoK) database was the key source from where 406 articles and 3,424 citations were obtained. These documents were analysed using co-citation analysis. UCINET was used to enlist the keynote research papers in the realm of mobile payment services as per factor analysis, citation and co-citation analysis, multidimensional scaling and centrality measurement. Seven core clusters of mobile payment services research emerged as a critical finding of this study; these clusters include (1) Adoption and usage; (2) Trust, risk and security; (3) Application; (4) Scheme; (5) Protocol; (6) Architecture; (7) Mobile payment corporation. The findings of this research study provide crucial guidelines for practitioners and researchers involved in this field
Accelerating the internet in the presence of big data: reducing user delays by leveraging historical user request patterns for web caching
Approximately 4 billion people have access to the Internet, additionally 23 billion devices are connected as of 2018. This has allowed for a substantial growth in data collection which has allowed for Big Data to flourish. The continued increase in user, devices, and Big Data usage has created a significant intensification in Internet traffic. This in turn has the potential to increase user delays when accessing data on the Internet. There are a number of ways to help reduce user latency, web caching is able to reduce web user delays in addition to reducing network traffic and the load on web servers. In this study we propose a proxy level web caching mechanism leveraging historical web patterns to help reduce user latency and accelerate the Internet. In addition we survey the state of the art of other caching approaches. Our investigation shows that using historical patterns as part of a proxy caching mechanisms in large scale networks can significantly shorten the latency for users in this era of Big Data
The usefulness and usability of moodle LMS as employed by Zarqa University in Jordan
This research investigates the usefulness and usability of Moodle LMS, as employed by a case study university (Zarqa University), based on students’ experience with Moodle LMS on desktop/laptop and mobile/tablet interfaces. A total of 320 students participated in this research in two stages. The results of this research showed that the students at Zarqa University used frequently only two features on Moodle on both its interfaces. The results of this research also showed that a large number of the students required the provision of 15 features on the local instance of Moodle which are not currently provided. Furthermore, the results showed that a large number of the students identified nine usability problems on the interfaces of Moodle, and a large number suggested nine improvements to the design of Moodle to make it more usable. Finally, this research suggests recommendations to improve the usefulness and usability of Moodle LMS as used by the case study university
The future digital work force: Robotic Process Automation (Rpa)
Robotic Process Automation (RPA) is a new wave of the future technologies. Robotic Process Automation is one of the most advanced technologies in the area of computers science, electronic and communications, mechanical engineering, and information technology. It is a combination of both hardware and software, networking and automation for doing things very simple. In this light, the research manuscript investigated the secondary data - which is available on google, academic and research databases. The investigation went for totally 6 months, i.e., 1-1-2018 to 30-6-2018. A very few empirical articles, white papers, blogs and were found RPA and came across to compose this research manuscript. This study is exploratory in nature because of the contemporary phenomenon. The keywords used in searching from the database were Robotic Process Automation, RPA, Robots, Artificial Intelligence, Blue Prism. The study finally discovered that Robots and Robotic Process Automation technologies are becoming compulsory as a part to do business operations in organizations across the globe. Robotic Process Automation can bring immediate value to the core business processes including employee payroll, employee status changes, new hire recruitment, and onboarding, accounts receivable and payable, invoice processing, inventory management, report creation, software installations, data migration, and vendor onboarding etc. to name a few applications. Besides, the Robotic Process Automation has abundant applications including healthcare and pharmaceuticals, financial services, outsourcing, retail, telecom, energy and utilities, real estate and FMCG and many more sectors. To put in the right place of RPA in business operations, their many allied technologies are working at the background level, artificial intelligence, machine learning, deep learning, data analytics, HR analytics, virtual reality (second life), home automation, blockchain technologies, 4D printing etc. Moreover, it covers the content of different start-ups companies and existing companies - their RPA applications used across the world. This manuscript will be a good guideline for the academicians, researchers, students, and practitioners to get an overall idea