Business Excellence in Kazakh Higher Education Institutions

The aim of this paper is to deepen and to encourage further research for sustaining quality improvement in Kazakh Higher Education Institutions. This paper is explaining the Kazakh education system and is also trying to figure out whether if it fits to the European Foundation for Quality Management (EFQM) excellence model. The paper is based on literature concerning the Kazakh Higher Education system.  The pros and cons are also mentioned in the paper. In accordance to this it is easier to find the strengths and weaknesses of the system and finally a list of factors are given in order to be a guide of excellence for the Kazakh Higher Education Institutes

ORGANIZATIONAL CHANGE FOR THE ENVIRONMENTALLY SUSTAINABLE AIRPORT MANAGEMENT

Air transportation industry is a globally growing industry. As an inseparable part of this industry, airport management is also becoming more crucial issue to be dealt with. Airports offer economic and social benefits to the society, but also environmental impacts of airport operations are increasing due to high traffic growth. While airport capacity is increasing, airport operators are being responsible for mitigating environmental constraints. Today to implement airport environmental management system is seen as a critical way of solution. To ensure effective implementation of this system, an organizational change with definite roles, responsibilities and structure are needed. This study illustrates a way of organizational response to market forces and national regulations guiding the achievement of sustainable airports by determining the structure and the roles in an airport organization