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Analisis faktor -faktor yang mempengaruhi keputusan pembelian sayur via online: studi kasus kedai sayur Indonesia
The increasing of the internet industry from year to year has increased
significantly. The annual compound growth rate (CAGR) from 2007 to 2017 is
about 21.76%. With the internet penetration rate about 54.68% from total
population of Indonesia, making this industry will be growing up in the next years.
However, the competition on this industry is also very high. The big players on this
industry are Indihome and First Media facing new competitors like MyRepublic
and MNC Play. PT. XYZ as a part of big telecommunication company in Indonesia
is also entering the industry by launching home internet products with speeds of 5
Mbps, 15 Mbps, 30 Mbps, 100 Mbps and 1 Gbps. In collaboration with Google
Indonesia, PT. XYZ bundles internet services with Google’s product Chromecast
and Chromebook. Telephone services are also offered as a part of cooperation with
parent company of PT. XYZ.
In the beginning, the products offered to occupants of high rise building such
as apartments in Jabodetabek, Bandung, Semarang and Surabaya. The
characteristics of apartment occupants evidently affect to the customer churn rate.
During the last 6 months from September 2017 to February 2018, the churn rate
reaches 15% per month. This problem needs to be concern by the company because
the cost of churned customer will impacted to the company revenue. With this
approach, the purposes of this study are to analyze the profile of active and churn
customers, analyze the factors that influence on customer churn, develop customer
management strategy based on risk of customer churn.
The data of this research is using PT. XYZ’s customer in Jakarta with the
status is active or was churn about 17.798 in total. Variables used are demografics
valiables including gender, age, ownership of residence, economic status of
residence, and city. The behavior valiables used are payment method, ever blocked
the service in the last 3 month, ever to change the speed. In addtition, the research
also looks at the competition, internet speed, monthly internet fees, bundling with
Google products, having telephone services, and the registration method.
The result of logistic regression shows that the customer churn is has
significantly affected by the experience of service blocking, ownership of
residence, changing of speed, city, monthly internet fees, registration method,
payment method by Gerai, economic class of residence, age, product speed and
gender. PT. XYZ must consider that factors on designing company strategy to
reduce churn. Otherwise, the output of logistic regression is the customer scoring
on the risk of churn can be used to manage customer more effective.
Survival analysis is used to analyze how long customer using company’s
product services. Based on the product speed shows that the product with high speed
is more longer to stay with the service than the product with lower speed. By
knowing how long customer stay with the company service, then PT. XYZ can
develop the program or strategy to increase customer value and optimize that as a
result can be increasing the company revenue
Analisis strategi pengembangan bisnis peusahaan kontraktor (studi kasus: PT Tri manunggal karya)
Increasing competition in Indonesia's construction business forces PT Tri
Manunggal Karya (PT TMK) to innovate to survive in the construction industry.
One way is by having a competitive strategy for its business development. As a
holding company, a proper strategy is highly required by PT TMK to open up
market opportunities for the company and to avoid the risk of business failure and
financial losses. This study aims to analyze internal and external factors and analyze
the priority strategies for PT TMK development.
The analysis methods used were Internal Factor Evaluation (IFE) Analysis,
External Factor Evaluation (EFE) Analysis, Strength, Weakness, Opportunity, and
Threats (SWOT) Analysis, and Analytical Hierarchy Process (AHP) Analysis. The
result shows that the external condition of PT TMK is in a medium position in
responding to opportunities and threats. Its internal figures are in a strong stand in
utilizing strengths and overcoming its weaknesses, and therefore suggest build and
grow strategy, which later on becomes intensive strategy. Opportunity in the
company's industry can be concluded because infrastructure development remains
as a focus for both national and local government.
The threats are post-pandemic conditions and local pride and closeness in
bidding process. The result of the Analytical Hierarchy Process (AHP) shows the
strategy of acquiring new business units is considered as the main priorities,
followed by expansion out of Java Island
Pengaruh online shopping experience terhadap customer satisfaction, trust, dan loyalty dalam pembelian produk pangan secara online
The presence of information technology provides benefits and conveniences
in various activities. One of the uses of technology is carrying out various
activities via the internet. Business transactions via the internet are better known
as e-commerce. E-commerce services can make it easier for consumers and
producers to make transactions and can increase cost efficiency by replacing the
role of intermediaries in the distribution chain. The growth of e-commerce in
Indonesia is growing rapidly and is accompanied by an increase in online
transaction activities carried out by the public. The Central Bureau of Statistics
(BPS) conducts a survey of the types of goods sold by e-commerce. Based on a
survey from BPS, it shows that the enormous growth of e-commerce can be used
as a potential market, especially for food products or food ingredients that are
most in demand. The massive development of e-commerce has changed consumer
behavior in shopping activities. Consumers have started to switch from previously
having to go to markets or shopping places to buy goods offline and are now
starting to switch online by simply visiting shopping sites. The consumer
shopping experience as a reference to increase satisfaction, trust, and loyalty. The
online shopping experience concept is based on activities undertaken by
consumers, namely pre-purchase, purchase and post-purchase. The three online
shopping experience activities are combined so that it can analyze the overall
activity of the online shopping experience of consumers, that affect customer
satisfaction and lead to trust and loyalty.
This study aims to analyze the factors of online grocery shopping
experience that affect customer satisfaction and to analyze the effect of customer
satisfaction on trust and loyalty. The questionnaire was distributed to 169
respondents using purposive sample selection technique. The method of analysis
in this study uses the Structural Equation Model (SEM) using the Partial Least
Square (PLS) approach to analyze the influence of online shopping experience
factors that affect customer satisfaction and to analyze the effect of customer
satisfaction on trust and loyalty. And this study also uses crosstab and chi square
to see the relationship between customer satisfaction, trust, and loyalty based on
the characteristics of the respondents.
The results of the chi square test show that there is a relationship between
gender and education level with the stages of purchasing customer satisfaction,
there is a relationship between age, level of education and work with the stages of
buying trust, and there is a relationship between the level of education and the
stages of purchasing loyalty. In addition, the results of the PLS SEM analysis
showed that the two hypotheses were rejected because the exogenous variables
had no significant effect on the endogenous variables. Hypothesis H1d, namely
customization has a significant effect on customer satisfaction, has a t-statistic
value below the standard and the path coefficient value obtained is -0.004 so that
the relationship between the two variables is stated to have a negative relationship
or inversely and is not significant so that the hypothesis is rejected. Furthermore,the H3c hypothesis which states that ease of return has a significant effect on
customer satisfaction is known to have a t-statistic value below 1.96 with a path
coefficient value of 0.042 which states that the two variables have a positive but
insignificant relationship so that the hypothesis is rejected. The hypotheses H1a,
H1b, H1c, H2a, H2b, H3a, H3b, H4, H5, and H6 are accepted.
Based on research that has been carried out, online shopping experience
factors that affect customer satisfaction consist of three stages, namely prepurchase,
purchase, and post-purchase. The pre purchase stage, namely product
information, ease of use, appearance has a significant effect on customer
satisfaction except for the customization variable. Furthermore, the purchase stage
is known that the ease of check out variable and the security assurance variable
have a significant effect on customer satisfaction. The post purchase stage, the
order fulfillment variable and the responsive customer service variable, have a
significant effect on customer satisfaction, however, the ease of return variable
has no significant effect. Customer satisfaction variables are stated to have an
effect on the loyalty and trust variables. And the trust variable has a significant
effect on the loyalty variable
Strategi pengembangan bisnis bubuk jahe instan di Arvan Natural Group
Business development strategy is used by company to increase the scale of
business and obtain a profitable business model. One of the main factors which
can influence business development is lifestyle of consumers. This consumer's
lifestyle is reflected in their daily habits, such as food consumption, exercise, and
daily activities. At the end of 2019, the existence of COVID-19 with a high
transmission rate has major impact on human life. This virus has created a sense
of urgency for consumers to change into healthy lifestyle. This can be seen from
consumers who switch to consuming healthy drinks for increasing body
immunity. In addition, the presence of COVID-19 also limits direct interaction
between people. This makes consumers have been used digital transactions for
daily activity.
Arvan Natural Group is a start-up company which engaged in the health
sector, product of this company is red ginger powder. This start-up company must
be able to take advantage of lifestyle opportunities and making digital marketing
to become company's main strategy. However, companies also need to observe
with tight competition due to incremental demand of healthy product. Competitive
factors that need to be considered are threats from industry rivalry, substitutes,
new entrants, buyers, and suppliers.
The objectives of this study are, firstly, to identify the existing business
model that has been carried out by Arvan Natural Group. Second is to analyze the
internal and external conditions of Arvan Natural Group. Third is to formulate
alternative strategies and their priorities and forming a new business model of
Arvan Natural Group. The data used in the study came from primary data and
secondary data. Primary data were obtained through observations of business
activities, expert interviews, and consumer surveys. This primary data is collected
on September-December 2020. Meanwhile, the secondary data that used are data
on political, economic, social and technological developments. The analytical
tools used in this research are Business Model Canvas (BMC); Importance-
Performance Analysis (IPA); Porter's Five Forces; Strength, Weakness,
Opportunity, Threat (SWOT); Internal External Matrix (IE Matrix); and
Quantitative Strategic Planning Matrix (QSPM).
This study revealed that, first, the identification of the nine business model
existing blocks show opportunity to develop various strategic alternatives.
Second, based on the results of IPA, the attributes belonging to quadrant I and
required to be improved are product brand, size variation, product color, and
promotional bonuses. Based on SWOT analysis on BMC, there are strengths in
various product attributes, prices, promotional content, production technology,
and services (responsiveness, reliability, and assurance). Meanwhile, the
weaknesses which need to be solved are the product brand, human resource
structure, raw material partnership patterns, and a marketing system which is not
optimal. Based on the analysis of the Porter’s Five Forces, the most threatening
factors are substitute products and competition among industry rivarly.
Third, IE matrix results show the company is in quadrant II (growth
strategy) and strategy formulation produce 15 alternative strategies. Based on
QSPM analysis, there are eight strategies that are classified as high urgency and
can be mapped into a new business model for the business implementation. In the
value propositions block, there are new product differentiation, variations in
product sizes, and intense advertising and promotion activities. In the channels
block, there are strategic channels locations in sport venues and tourism spots,
new sales systems (product reseller), and the application of animated videos. In
terms of customer relationships, there are various new bonuses to maintain
customer loyalty. From the revenue streams, a new revenue model is formed in
the form of membership fees and training of reseller. In terms of key partnerships,
there is operational cooperation with farmers to maintain the continuity of raw
materials (ginger)
Analisis strategi pengembangan bisnis peusahaan kontraktor (studi kasus: PT Tri manunggal karya)
Increasing competition in Indonesia's construction business forces PT Tri
Manunggal Karya (PT TMK) to innovate to survive in the construction industry.
One way is by having a competitive strategy for its business development. As a
holding company, a proper strategy is highly required by PT TMK to open up
market opportunities for the company and to avoid the risk of business failure and
financial losses. This study aims to analyze internal and external factors and analyze
the priority strategies for PT TMK development.
The analysis methods used were Internal Factor Evaluation (IFE) Analysis,
External Factor Evaluation (EFE) Analysis, Strength, Weakness, Opportunity, and
Threats (SWOT) Analysis, and Analytical Hierarchy Process (AHP) Analysis. The
result shows that the external condition of PT TMK is in a medium position in
responding to opportunities and threats. Its internal figures are in a strong stand in
utilizing strengths and overcoming its weaknesses, and therefore suggest build and
grow strategy, which later on becomes intensive strategy. Opportunity in the
company's industry can be concluded because infrastructure development remains
as a focus for both national and local government.
The threats are post-pandemic conditions and local pride and closeness in
bidding process. The result of the Analytical Hierarchy Process (AHP) shows the
strategy of acquiring new business units is considered as the main priorities,
followed by expansion out of Java Island
Pengaruh performance appraisal, komunikasi internal organisasi dan motivasi kerja terhadap kinerja pegawai
Bureaucratic reform encourages the quality of human resources, especially
the performance of the State Civil Service (ASN) to be better and more competent.
One of the ASN groups, namely Civil Servants (PNS), is expected to have a
professional, accountable, transparent, and integrity performance. This has meaning
in the creation of high-performing employees. This meaning can be fulfilled by
identifying the factors that can influence it. Based on research that has been
conducted on civil servants, it is revealed that employee performance can be
influenced by three factors, including: (1) performance appraisal system, (2)
internal organizational communication, and (3) work motivation. This study aims
to determine the general description and influence of these three variables on the
performance of employees in one of the government agencies, namely the National
Archives of the Republic of Indonesia (ANRI). ANRI as one of the non-ministerial
government agencies that has an important role in government administration, such
as national archivists and archivist agencies. Therefore, employees with high levels
of performance are needed.
The purpose of this study was to analyze the effect of the performance
appraisal system on employee performance in the ANRI environment, to analyze
the influence of work motivation on employee performance in the ANRI
environment, to analyze the influence of internal organizational communication on
employee performance in the ANRI environment and to analyze the effect of total
performance appraisal system, internal organizational communication, and work
motivation on employee performance within ANRI. To achieve this goal, the
authors examined three independent variables and two dependent variables.
Performance appraisal system, work motivation, and organizational internal
communication are independent variables in this study. Work motivation and
employee performance are the dependent variables in this study. Work motivation
is seen as an independent variable in its direct effect on performance. and seen as
the dependent variable to determine the indirect effect of the variable performance
appraisal system and the organization's internal communication on employee
performance. This study wanted to determine the effect of total performance
appraisal system, work motivation, and organizational internal communication on
employee performance.
The research approach used is quantitative and qualitative. The research
sample was 108 respondents. The data analysis method was carried out
descriptively, namely the analysis based on frequency and percentage, while the
inductive analysis was carried out with SEM-PLS (Structural Equation Modeling-
Partial Least Square) analysis, this was because the analysis carried out was
multivariate with path analysis. The qualitative approach is carried out by structured
interviews in order to find out more deeply the answers given by respondents.
R-Square This study shows that the variable performance appraisal system,
organizational internal communication, and work motivation are able to explain the employee performance variables significantly. In total, employee performance is
affected byperformance appraisal system, work motivation, and internal
organizational communication. These results prove that the research conducted is
good enough. The SEM-PLS analysis results also show that work motivation has a
dominant influence on employee performance.
This research is expected to provide benefits to ANRI and the managerial
implications that the author can provide, namely in an effort to improve
performance in the ANRI environment. The managerial implication is a
participatory decision-making process carried out by an organization on how to
increase productivity through increasing the capacity, quality, efficiency and
effectiveness of its resources. This evaluation activity is an important activity in the
managerial implication process to minimize the failure rate experienced by an
organization. The performance appraisal system has a very important role,
including to see the performance of employees. Every employee has different
behavior and thoughts, which causes differences in the resulting performance.
ANRI requires a good planning, organization, direction, and supervision of the
work results of each employee. An employee who has a good performance needs to
be rewarded for what he gets. Conversely, employees who have poor evaluation
results will receive organizational sanctions such as demotion or dismissal.
Performance management within ANRI is regulated in ANRI Head
Regulation No. 3 of 2018 concerning Guidelines for Assessing the Work
Performance of Civil Servants in the ANRI Environment. Employee knowledge of
the performance appraisal mechanism needs to be carried out by both the appraiser
and the employee being assessed Socialization of the correct performance appraisal
process needs to be done so as not to cause bias and subjectivity in the employee
performance appraisal process. So that the results of the performance appraisal
carried out can describe the actual work results of the employees. This shows that
organizations need to carry out intensive interactions that involve all employees,
namely not only employees of fellow work units but employees of different units
Respons pasar modal indonesia terhadap pengumuman insentif fiskal biaya research development korporat
In order to become a developed country in 2045, Indonesia should not
merely rely on natural resources and low cost labor. Therefore it is necessary to
establish a sound Research & Development (R & D) so that it can grow an industry
that has high value and is able to compete at the global level. Until 2020, the R&D
in the Indonesian industry generally has not been well established. This can be seen
from Indonesia's low R&D budget, which is ranked 96th in the world. In addition,
based on the patent documents issued every year, Indonesia is ranked 71 worldwide.
In order to develop a sound R & D in Indonesia, the government has issued
fiscal incentives as stipulated in Government Regulation (PP) Number 45 of 2019,
on June 25, 2019, as stipulated in article 29 C paragraph 1. Investors in the capital
market view that the budget size of R & Corporate companies are a reflection of the
company's determination to continue to innovate in facing future competition.
Investors also view that a large R & D budget for a corporation is a company’s
effort to generate profits, both short and long term. Therefore, with the provision of
such fiscal incentives, there is a potential for information content that has an impact
on industrial sectors affected by these regulations. These affected industrial sectors
such as the Basic Industry & Chemical (IDK), Miscellaneous Industry (AIM), and
Consumer Goods Industry (IBK) as shown by the data of industrial sectors with
high R&D expenditures.
Based on the background stated above, this study aims to examine the
response of the capital market in Indonesia to the announcement of fiscal incentives
for corporations conducting Research & Development activities. Another objective
is to evaluate the responses between sectors that carry out R&D activities on the
capital market in Indonesia due to the announcement of fiscal incentives for
corporations that carry out R&D activities. This research uses the purposive
sampling technique bywhich the first criterion the sample selection is that the issuer
does not take corporate action. The second criterion is that the issuer does not
include dormant shares. The third criterion is data on R&D costs is published in the
company's financial statements. After taking the sample, there are 13 emissions in
the total samples that are members of the Various Manufacturing Industries and
Consumer Goods Industry in the Indonesian stock market for the period of June -
July 2019. This research uses the event study method to see market reactions,
namely the estimation period (-50, - 11) and the observation period (-10,10). The
main variables observed in this study were Cumulative Abnormal Return (CAR),
Cumulative Abnormal Volume (CAV), and Cumulative Abnormal Frequency
(CAF). To measure the significance between variables, this study used nonparametric
statistical tests, namely the Wilcoxon Signed Rank Test and the Mann
Whitney test with a confidence interval of 95%.
The results of this research show that the announcement of fiscal incentives
for corporations that carry out R&D activities in Indonesia has a positive response
from the capital market as seen from the CAR and CAF data before and after the
event of providing fiscal incentives, while CAV data before and after the event of providing fiscal incentives has a negative response by the market. capital in
Indonesia. The research result for the second study shows different response of the
shares of the Consumer Goods and Miscellaneous Manufacturing Industry between
before and after the announcement of fiscal incentives for companies carrying out
R&D activities in Indonesia. The response is to the CAR, CAV, and CAF variable
data
Pengaruh social media marketing terhadap loyalitas konsumen e-commerce melalui brand image dan relationship marketing
The development of the internet in Indonesia is currently experiencing a
significant increase. The growth of internet users in Indonesia tends to increase
consistently over a long period of time. The growth of internet users which
continues to increase has an impact on the increasing use of social media. Internet
users in Indonesia use social media as a means of obtaining the necessary
information. Instagram is the most used social media. Indonesian people are very
active in using the internet and social media, so this phenomenon opens up
opportunities for business people to take advantage of it. Currently the e-commerce
business is one of the world's business trends. Indonesia is a country with the
highest e-commerce adoption rate in the world in 2019. The penetration of ecommerce
users has an impact on increasing e-commerce sales revenue in
Indonesia.
There are four latent variables in this study, namely social media marketing
as an independent variable, brand image, satisfaction, and trust as an intervening
variable, and loyalty as the dependent variable. The objectives of this study are (1)
to identify the behavior of using Instagram and e-commerce, (2) to analyze the
influence of social media marketing on brand image, satisfaction and trust, (4) to
analyze the influence of brand image, satisfaction and trust on loyalty (5) formulate
managerial implications that can be applied by corporate companies in increasing
consumer loyalty in e-commerce.
This research was conducted from June to December 2020. This research
used quantitative descriptions with an online survey method using google form. The
respondents of this research were determined by using voluntary sampling
technique. The criteria for the respondents of this study are active users of social
media Instagram and consumers who have made transactions on e-commerce sites
at least 2 times in the last three months. This study uses a sample of 200 respondents
who are e-commerce consumers who are Instagram users. Data processing in this
study was carried out by descriptive analysis using SPSS 24 software and Structural
Equation Modeling (SEM) with LISREL 8.8.
Based on the results of the characteristics of the respondents, it is found that
the majority of respondents are women in the age range 20-30 years. The domicile
of spending the most on e-commerce sites are West Java. Respondents who work
as students dominate shopping activities on e-commerce sites with an income of
Rp5.000.000 - Rp10.000.000 and the last degree education.
Based on descriptive analysis, the majority of respondents use Instagram
social media because it is more informative and usually access Instagram at home.
The frequency of respondents being exposed to promotional information on ecommerce
sites on Instagram is once a day. Instagram users more frequently shop
online through the e-commerce site Shopee (45,5%), followed by Tokopedia
(32,5%) and Bukalapak (12%). The order of the respondents' reasons for choosing
the e-commerce site were more choices of available goods (37%), easy-to-use sites
(31%), and low prices (28,5%). The order of the types of goods purchased by the respondents was clothes (47,5%), accessories (31%), and shoes / sandals (22,5%)
with the largest shopping frequency of 3-5 times in the last three months. The
majority of respondents used the payment method via mobile banking (51%),
followed by e-wallets (29,6%), and ATM transfers (13,4%).
Based on the evaluation of the level of model fit, this research model includes
good fit and marginal fit so that it is feasible to test the hypothesis. Based on the
results of the structural model fit test, it was found that all hypotheses were
significant except for hypothesis 2, namely that the effect of social media marketing
was insignificant on satisfaction and hypothesis 6, namely that the effect of brand
image was not significant on loyalty. The results of this study are social media
marketing has a positive and significant effect on brand image and trust.
Satisfaction and trust have a positive and significant effect on consumer loyalty.
Brand image has a positive and significant effect on satisfaction, and satisfaction
has a positive and significant effect on trust.
Several forms of managerial implications for the company are maintaining
and increasing the accuracy of product description conformity with actual
conditions. E-commerce industry players must ensure that sellers who work with
industry players provide product information that is in accordance with actual
conditions. Furthermore, e-commerce industry players can carry out effective
marketing activities through social media marketing using Instagram, namely by
providing content that can attract consumers to shop. This can be done by providing
useful information such as providing information related to product knowledge, as
well as other information related to the e-commerce industry. In addition, ecommerce
industry players can increase responsiveness to complaints and input
given by consumers through e-commerce Instagram accounts, and be actively
involved in discussion / exchange of opinions
Analisis Risiko dan evaluasi strategi retakaful treaty asuransi properi pada perusahaan asuransi umum syariah di Indonesia
Reinsurance sharia or known as the Retakaful is "The risk management
business based on sharia principles for the risks faced by the sharia general
insurance companies". Sharia general insurance companies need to reinsure the risk
accumulation for the risk sharing services they receive from the insurance
participants, especially for catastrophic risks. For this reason, a Retakaful treaty
program is needed. So that if there is a claim that exceeds the the sharia general
insurance company’s retention, they can obtain the claim recovery from the
reinsurers.
Based on the description of the Retakaful business process scheme there is a
slight difference between conventional reinsurance practice with Retakaful namely:
that in the Retakaful, the reinsurance mechanism is called as a risk sharing so in the
risk management, the sharia insurance company as the ceding company must share
the wakalah fee to the sharia reinsurance company. Whereas in the conventional
reinsurance, the mechanism is called as a risk transfer. The conventional
reinsurance company will instead give a reinsurance commission to the insurance
company that has given its business. In determining the Retakaful treaty program
such as: Quota share, Surplus or Excess of Loss, the reinsured must consider its
retention capacity and calculate the capital to bear the risk. Sharia general insurance
companies must also pay attention to the level of liability aggregation of the amount
of risk received that is exposed to the same potential loss. From the results of the
implementation of the Property Insurance Retakaful treaty program, there are
problems, solutions and actions in view of both underwriting and claim handling
aspects.
The risks covered in the retakaful treaty namely FLEXAS are analyzed using
the Risk Management standard ISO 31000 – 2009 framework. The result are: the
Fire risk (F) due to the short circuit having a risk score of 4 or Low, while other
risks (LEXAS) such as: Lightning, Explosions, Aircraft Fall and Smoke score 1 or
Acceptable. The risk treatment for FLEXAS low and acceptable risk assessment
criteria can be mitigated in the form of adequate control.
This research also evaluate the existing strategy of the company in respect of
optimizing the Retakaful treaty of Property Insurance. The results of the alternative
strategy is Progressive (in quadrant I SWOT analysis) where as it is possible to
continue to expand, increase growth and achieve maximum progress. The strategy
in accordance with the results of the analysis of the company's position is Growth
and Build (in quadrant II IE Matrix). The suitable strategies are: intensive, forward,
backward and horizontal integration. The company's priority strategy namely:
Product Development, Market Development and Market Penetration (using QSPM
Matrix)
Analisis faktor-faktor yang mempengaruhi minat dan keputusan industri melisensi produk teknologi balitbangtan
The era of globalization requires every country to always improve
technology in order to provide competitive products. One of the factors in
increasing the country’s competitiveness index is by adopting technology by
industry. Indonesian Agency for Agricultural Research and Development (IAARD),
Ministry of Agriculture is one of the nation research intitutions that has a mandate
to carry out research and development activities in the agricultural sector.
Indonesian Institute for Agricultural Technology Transfer is a unit under IAARD
that carries out commercial technology transfer by industry through a licence
cooperation mechanism. The lience helps community to get quality agricultural
products easily, as well as help industries whose resources (both human and
financial resources) are not sufficient to conduct their own research and develoment
in obtaining agricultural products that are protected by law. The implementation of
technology transfer is carried out after the products is registered or has a certificate
of Intellectual Property Rights (Patent, Plant Varieties Protection and Trade Secret),
and has a Technology Readiness Level ≥ 7. Individual’s perception of risk in using
new technology is believed to be able to influence one’s intention and decisions.
This study was conducted to analyze the effect of product innovation, product
quality, promotion and perceived risk on intention to license and industrial
decisions in license IAARD’s technology products, as well as formulating
appropriate strategies in order to increase license collaboration of IAARD’s
technology products.
This research was conducted in February-April 2021 involving 80
respondents who were selected by purposive sampling, where the respondents are
employees who worked in 57 companies/ intititions of IAARD’s licence partners
in the periode of 2015-2019. Data were obtained through questionnaries distributed
online by google form. The testing of the research instruments was carried out using
the SPSS application. The descriptive analysis used is top two boxes and the data
is processed using SEMPLS with SmartPLS version 3.0.
The results showed that product innovation and perceived risk have a
significant effect on intention to license, and intention to license have a significant
effect on decisions to license. Product quality and promotion have no significant
effect in intention to license. Indirect effect occurs between product innovation and
perceived risk on decision to license through intention to license. The managerial
implications that can be carried out by IAARD are by continuously increasing
innovation (new lines and additions to existing product lines), improving the quality
of technology (durability and reliability) in order to reduce consumer perceived risk,
carrying out promotion through online exhibitions in collaboration with governance,
academics, industry, community and media (pentahelix)