Jurnal Sistem dan Manajemen Industri
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    Analisis Prosedur Perawatan Mesin Motorizer Sedimen di PDAM Tirta Pakuan Kota Bogor

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    This research have objective to determine the application of procedures, mismatches work processes and maintenance of machinery repair and analyze the causes of motor engine damage in the PDAM Tirta Pakuan Bogor City. The data used in this research are primary and secondary data. Primary data obtained through observations and interviews to the parties concerned in the mechanical and electrical parts. Secondary data in the form of data SOP maintenance and repair machine from company. Descriptive, comprative, and evaluative methods are used to analyze the actual condition and working procedures of maintenance and repair of machinery and to compare between the results obtained from this research on the implementation of the maintenance work process and the repair of machines there are still stages that are not executed according to the procedure. Using the Fishbone Diagram method, the most dominant type of damage occurring in the motorizer engine is a burning roll with a contribution rate of 53.125%. Using Pareto Diagram, this analysis can provide information for the company to pay more attention to the maintenance and repair activities of the machine so that the work process activities in the mechanical and electrical section run well and smoothly

    Sistem Penentuan Supplier Kawat Las Dengan Metode Analitycal Hierarchy Process (AHP) dan Technique for Order Preference by Similarity to Ideal Solution (TOPSIS)

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    Supplier selection is being a strategic activity, especially when the supplier is supplying materials that will be used in the long term. In the world of construction, one part of the supply chain which has a significant contribution to the improvement of the company\u27s effectiveness is the efficiency in the procurement of materials (raw materials) from suppliers. In the research found the problem of 50 TON of welded wire failed. This study aims to determine the criteria based on the company needs in determining the supplier of welding wire and provide the ranking of suppliers as a material consideration in determining the supplier. The study used the Analytical Hierarchy Process (AHP) method for the selection of criteria and the Technique For Order Performance By Similiar To Ideal Solution for rating or evaluating alternative suppliers. Based on the results of AHP calculation we get the weight of each criteria as follows, for the quality of 0.0644, the price 0.056, the delivery time of 0.158, the quantity 0.053, the response to the claim of 0.093, and from the criteria are made reference to the calculation of vendor selection using TOPSIS. Results obtained supplier S2, i.e., PT.Esabindo Pratama ranked first as a priority supplier with a preference value of 0.322. Excellence which is owned by supplier S2 (PT.Esabindo Pratama) are the criteria of quality, price, quantit

    Analisis Kelayakan Pengembangan Usaha Rumah Makan Krebo Jantan

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    At this time Krebo Jantan Restaurant has plans to conduct business development in the field of food. Krebo Jantan Restaurant has a problem as to whether its business development plan can provide feasibility for future growth of the company. The purpose of this study is to determine the possibility of the business plan for the development of food business with the limits of research on the assessment of financial aspects. Primary data collection is done through field observation, interview and questionnaire filling. Objects in interviews and surveys are business owners and residents around the place of business. Secondary data are obtained from literature studies. Data were analyzed by using Payback Period (PBP) method, Present Net Value (NPV) method, and Internal Rate of Return (IRR) Method. The result of the research shows the ability of the company to return all investment cost is for four years eight months. Cash funds collected from year to year if assessed at present with a positive value at the end of year 5 (five) and the ability of the company\u27s business to provide annual average return/dividend amounted to 20.494%. Based on the results of financial analysis shows that all economic feasibility criteria are met so that the development of business feasible to be carried out under standard conditions

    Pengaruh Usia dan Masa Kerja Terhadap Produktivitas Kerja (Studi Kasus: PT. OASIS Water International Cabang Palembang)

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    Age and years of service are factors directly related to work productivity. Age and employment perceived by employees can decrease productivity or increase employee productivity. This research was conducted at PT. Oasis Water International Palembang Branch and aims to determine the influence of Age and Duration of employment on employee productivity. The number of sample is 27 respondents by using random sampling technique. Analysis method used is multiple linear regression method using SPSS aid which includes t test and F test. As independent variable (independent), that is age and work period, while dependent variable is work productivity. The result of data analysis showed that the variable of age and duration of work did not have a positive effect on work productivity, where the probability value of F test of significance value for the effect of age and work period simultaneously to productivity was 0.355 > 0.05 and F value count 1.083 <F table 3.39, and from the results of the analysis using the coefficient of determination known that the factor of age and employment only has an effect of 8.3 percent (%) on work productivity in the company PT.Oasis Water International

    Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera

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    As competition increases, delivering better service becomes more important; it is not with the expception of PT. Telekomunikasi Indonesia, Tbk (PT TELKOM), which is the only state-owned enterprise as well as the largest telecommunication and network service provider in Indonesia. This is because service quality is considered as an important aspect for the success of the service provider. This study aims to assess the service quality of PT. TELKOM for IndiHome products. A preliminary study showed that there are many customers complaining about IndiHome\u27s service quality. In addition, the tight competition and the emergence of several similar service providers as well as attractive promotion will inevitably attract customers not to be loyal if PT. TELKOM does not immediately improve the quality of the service. This research was conducted not only to assess the service quality of IndiHome (using SERVQUAL), but also to give some recommendations to PT. TELKOM especially Regional 1 Sumatra in order to attain customer satisfaction. There were 153 respondents who participated in this study. The results show that on average, customers are not satisfied (the gap value is 1.539). This negative value means that the customers have high expectations of the services that should be delivered by PT. TELKOM, but in reality the performance of the service is not as high as their expectations. Therefore, some recommendations are given to improve the performance of IndiHome service quality so that the customers are satisfied

    Halaman Depan Vol. 1 No. 1, Juli 2017

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    Analisis Pengendalian Kualitas Super Absorbent Polymer Dengan Menggunakan Metode Six Sigma

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    Quality control is an effort to increase customer satisfaction and minimize damage. Super Absorbent Polymer which is a product as a raw material for making baby diapers / elderly and sanitary napkins. In Super Absorbent Polymer, defects usually found in the colour contamination that there is a dark colour on the product, print labels mistakes and packaging defects. This study aims to determine the value of DPMO and sigma level, identify the efforts which is taken to reduce disability, identify the types of disability, and find the main factors causing disability. Six Sigma method is used to analyze data with define, measure, analyze, improve and control. The quantitative data obtained by direct observation of quality problems. By using the method of six sigma can be seen that the quality of the resulting product is quite good that is 3.07 sigma with a damage rate of 58,624 for a million production (DPMO). The three highest defect product causes are color contamination of 93.34%, misprint of 3.55%, and packaging damage as much as 3.11%. The main factor causing defects is the engine factor for the type of colour contamination defect,. The type of improper defects in the packaging labels and main factor for the packaging defects is the human factor.kecacatan rusaknya kemasan faktor utama ialah faktor manusia

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