Grocery Retailing in the I4.0 Era

Grocery Retailing is facing many challenges and digital transformation is required for a market-driven space competition. The paper analyses the major trends of technology adoption in grocery retailing and integrates them in the wider framework of Industry 4.0. New networks and network economies derive, and new issues for management emerge

Sustainable Development and Environmental Sustainability in Large-Scale Retailers

Mounting pressures from society demanding higher standards in business ethics, along with a growing number of consumers and several other market players sensitive to issues concerning corporate social responsibility and sustainable development, have encouraged the adoption of new behaviors by those large-scale retailers seeking to achieve positive business results through economic effectiveness and efficiency while respecting human rights, social balance, and the environment. The present study, through in-depth analysis of business practices of major domestic large-scale retailers, aims to assess, in the context of economic, social, and environmental responsibilities, the various initiatives developed by such retailers with respect to environmental protection

Corporate Social Responsibility and Stakeholder Theory: Learning From Each Other

This paper explores the relationship between two major concepts in business ethics - stakeholder theory and corporate social responsibility (CSR). We argue that CSR is a part of corporate responsibilities (company responsibilities to all stakeholders), and show that there is a need for both concepts in business ethics, and their applicability is dependent on a particular problem we want to solve. After reviewing some criticisms of CSR - covering wrongdoing and creating false dichotomies, we suggest that incorporating some findings from recent research on stakeholder theory can help align both concepts and overcome the criticisms.  At the end of the article, we outline potential directions for future research on CSR

The Maturity of Tourism Networks: An Exploratory Study

Networks in tourism are a growing phenomenon worldwide and tourism literature has devoted considerable space to networks’ policies, governance forms, competitive advantages and activities. Literature that focuses on networks’ operations generally analyzes what kind of activities are put in place without examining how they are carried out and whether they generate a competitive advantage. To fill this gap, our paper provides a notion of network maturity and introduces a taxonomy of the maturity levels of a network’s operations.The three-stage maturity model contributes to tourism literature by exploring how networks can evolve from basic to more sophisticated operations. From a managerial perspective, the paper contributes to evaluating network effectiveness and defining paths to improve it

Ouverture de ‘Transparency in Public Administrations’

The principle of transparency has gained increasing importance in laws and regulations, particularly in recent years with the evolution of the public administration model towards open government. The principle of transparency is configured as a guarantee of access to those who have the right, but in the evolution of the most recent laws, also constitutes access independent of the legal sphere of certain subjects, aimed at ensuring widespread and general knowledge of information

Global Tourism and Terrorism. Safety and Security Management

In the last two years, some Mediterranean regions have obtained significant benefits from the contraction of large tourist investments marking contrasting trends, as in the case of Sardinia and other Italian and Spanish sub-regions (conceivably due to their perception as safer locations). In global tourism, security and safety have become complex issues with a wide range of components including consumer protection, legal protection of tourists, environmental security, disaster protection, data safety, personal safety in communication, quality assurance of services. The vulnerability of tourism to external negative events, such as tourism terrorism, has defined the increasing importance of tourism safety and security management in a global approach as an integral part of the tourism industry’s operations

Managing Heritage Site Interpretation for Older Adult Visitors

An increasing silver tourists market generates challenges and opportunities for tourist destinations, heritage and tourist attractions that can be exploited by a professional interpretive experience which forges emotional and intellectual connections between the interests of the audience and the meanings inherent in the resource. In catering for senior visitors, managers of heritage sites at both the European as well at the global level, should not just focus on physical accessibility but also on the intellectual and socio-cultural needs of the older generations around the world. Heritage sites and museums are not necessarily simply spaces in which memories are reconstructed; they are settings where visitors come to negotiate cultural meanings.

Tourism and the Sharing Economy. An Evidence from Airbnb Usage in Italy and Romania

Tourism in the era of the sharing economy adopts a model based on a global concept with a local practice. The traditional tourism offer is based on the attractiveness of a destination, expressed by a system of characteristics of the destination itself and a range of services related to accommodation, transport and food. The tourism model of sharing economy, instead, is based on the development of shared services that stimulate the flows of tourists. Traditional destinations are then alongside new destinations that, thanks to some factors that drive the development of sharing economy platforms, attract tourists, change behaviours and modify competitive dynamics. The new paradigm of could be briefly described by the 4 Ts of sharing economy: Trust, Togetherness, Technology and Transformation

Multisensory Experiences of Italian Tourists in Rural Transylvania

The concept of experiential tourism is a foundation for the valorisation of intangible cultural heritage of a rural area from south-eastern Transylvania, Romania. The experience was closely observed and analysed in order to determine how the regional tourism promotion organizations should use intangible heritage assets in order to promote this area, and also to be incorporated in the tourist offers by Romanian tour operators. Aiming to evaluate tourists’ insights on their rural tourism experience, a close research was conducted among the participants at an international summer school, specially designed for the valorisation of the intangible cultural heritage. The results outline the sensorial triggers, which describe Italian tourists’ experience in Fagaras Land.

Ouverture de ‘Special Issue on Global Tourism Management’

Tourism is showing how the globalisation is changing the industry’s competition dynamics, with a growing complexity of rules and companies structures. Actually, the traditional tourism system based on the hotels is increasingly threatened by modern and innovative forms of hospitality, which cause a continuous growth of the quantity and a variety of tourist flows. Tourism has shifted from a phenomenon addressed to a limited elite and focused on natural environment to a global and mass phenomenon such as we are now experiencing the Era of Tourism. So the Destination Management becomes the strategic process in which private e public actors manage attractiveness factors and tourist services to affect the global and national market demand