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Effects of Mental Simulation on Consumers’ Response to Service Failures
Authors
Chip R. Bell
Raquel Castano
+32 more
Fergus I.M. Craik
Jennifer E. Escalas
Jack M. Feldman
Jean-Noël Kapferer
Scott W. Kelley
Jesper H. Nielsen
Gabriele Oettingen
Richard L. Oliver
Lien B. Pham
Inna D. Rivkin
Smith Amy K.
Dilip Soman
Stephen S. Tax
Shelley E. Taylor
Yaacov Trope
Wilco W. van Dijk
Marcel Zeelenberg
Min Zhao
권익현
권익현
김나민
김모란
김선희
김성호
김유경
박소진
박효현
성형석
여준상
이재진
정유정
한상린
Publication date
Publisher
'Korean Consumption Culture Association'
Doi
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Abstract
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Last time updated on 02/12/2020