Trabalho apresentado na: "DIGICOM 2021 – 5th International Conference on Design and Digital Communication", 4-6 November 2021, Teatro Gil Vicente, Barcelos, Portugal.The purpose of this article is to provide a better understanding of how to effectively develop design projects that simultaneously leverage industry and academic partners, participants from various disciplinary backgrounds, and vari- ous levels of expertise to solve complex problems. The article reports a single case of an ongoing project focused on designing smart and connected devices for mobility, which integrates the dimensions of interest. Our findings highlight the importance of careful planning of the collaborative process, contemplating of- fline and real-time communication opportunities, identifying cross-boundary roles, and considering the development of shared expertise and knowledge within the team. By confronting these findings with key literature, we offer five recom- mendations to inform similar future projects.This work is supported by European Structural and Investment Funds in the FEDER component, through the Operational Competitiveness and Internationalization Pro- gramme (COMPETE 2020) [Project no 039334; Funding Reference: POCI-01-0247- FEDER-039334]. This work has additional financial support from Project Lab2PT - Landscapes, Heritage and Territory laboratory - AUR/04509, with financial support from FCT/MCTES through national funds (PIDDAC) and co-financing from the Eu- ropean Regional Development Fund (FEDER) POCI-01-0145-FEDER-007528, in line with the new partnership agreement PT2020 through COMPETE 2020 – Compet- itiveness and Internationalization Operational Program (POCI)
