This study focuses on a coronary care unit, aiming to identify ways in which these formal caregivers try to solve their problems and educational needs However, to intervene with non formal education and training actions, using innovative ways of designing, starting and delivering training, in which the participants involved organize themselves and take an active role in terms of the selection of objectives and contents This dynamic includes serious games as an element capable of producing attention, memory, and motivation for participants, providing them with effective and affective experiences A scoping review on the topic highlights the potential of serious games in the development of affection, attention, memory, and motivation to learn, nonetheless other factors should be considered, such as collaborative learning environments