'Institute of Electrical and Electronics Engineers (IEEE)'
Doi
Abstract
This case study arises from the need to make more robust and effective quality assurance procedures of the products by automating the final inspection process. The case study explains how the automation of the inspection process was performed in a company from the automotive sector. Knowledge, involvement and commitment of operators and respective managers should not be neglected because their reaction against the change procedures influence the success of any automation performed. The successful introduction of automation contributed to a more efficient process and from the pilot station to the remaining stations problem solving and continuous improvement was evidenced.This work has been supported by COMPETE: POCI-01-0145-FEDER-007043 and FCT - Fundacao para a Ciencia e Tecnologia within the Project Scope: UID/CEC/00319/2013.info:eu-repo/semantics/publishedVersio
