A vendor is currently under contract with the Employee Insurance Program to provide a printed self-healthcare guide (a handbook) and a toll-free Nurse Line service to State Health Plan Savings Plan subscribers. The handbook and Nurse Line are provided at no additional charge to those enrolled in the Savings Plan, but are part of the overall costs associated with this health plan and paid by EIP to the contracted provider each month, based on the number of subscribers enrolled in the plan. This paper answers the question : Are this product and service worth the cost
