Dell Limerick has commissioned the author to conduct research into the process of
Stakeholder Management by benchmarking Stakeholder Management practices at
Dell with industry Best Practice. Primary data has been gathered from industry
professionals at Dell who are employed across a wide range of projects and
programmes, to understand the current Stakeholder Management process. The
literature is then reviewed to examine Best Practice in the area of Stakeholder
management, in an effort improve processes in Dell. This study has identified gaps
between the current process at Dell and industry Best Practice. This research
concludes by presenting Dell with a comprehensive list of recommendations
supported by industry best practice guidelines and standard
