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Understanding customers' revealed satisfaction preferences: An order probit model for credit unions
Authors
AM Rushton
BR Tucker
+23Â more
BW Mayhew
C Ferguson
C Tung-Zong
GA Churchill
Gustavo Barboza
J Bloemer
J Licata
JJ Belonax
K Kuehner-Hebert
K Van Montfort
Kevin Roth
L Gross
L Mandaro
M Evans
M Krishnan
M Solomon
MA Blomme
MD Johnson
RL Oliver
RL Oliver
VA Zeithaml
W Gould
W Greene
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Publisher
'Springer Science and Business Media LLC'
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Last time updated on 25/11/2020