Wu, Yuhfen Diana H

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San Jose State UniversitySJSU ScholarWorksFaculty and Staff Publications LibraryJune 2001Academic Librarianship: Changing Roles in theDigital AgeYuhfen Diana H. WuSan Jose State University, diana.wu@sjsu.eduFollow this and additional works at: https://scholarworks.sjsu.edu/lib_pubPart of the Library and Information Science CommonsThis Presentation is brought to you for free and open access by the Library at SJSU ScholarWorks. It has been accepted for inclusion in Faculty and StaffPublications by an authorized administrator of SJSU ScholarWorks. For more information, please contact scholarworks@sjsu.edu.Recommended CitationYuhfen Diana H. Wu. "Academic Librarianship: Changing Roles in the Digital Age" San Jose State University (2001).6/4/2001 Y.D.Wu & M. Liu, SJSU 1Academic Librarianship: Changing Roles in the Digital AgeYuhfen Diana Wudwu@email.sjsu.eduMengxiong Liu, Ph.D.mliu@email.sjsu.eduSan Jose State University6/4/2001 Y.D.Wu & M. Liu, SJSU 2ACRL Standards:Determine the extent of information   needed Access the needed information effectively and efficiently Evaluate information and its sources critically 6/4/2001 Y.D.Wu & M. Liu, SJSU 3More StandardsIncorporate selected information into one’s knowledge base Use information effectively to accomplish a specific purpose Understand the economic, legal, and social issues surrounding the use of information, and access and use information ethically and legally6/4/2001 Y.D.Wu & M. Liu, SJSU 4Changes in Responsibilities24x7 with global collaborationwhen libraries are openTimeframe:via electronic medium: email, digital reference services over the Internetone-on-one, face-to-face, or over the phoneInteraction:virtually anywhere in the world as long as users have access to the Internetreference deskLocation:New/currentTraditional6/4/2001 Y.D.Wu & M. Liu, SJSU 5Interactive World Wide Web stations and print materialsprint materials, stand-alone CD-ROM stations, commercial database, such as DialogMedia:proactive as a teacher, a partner with the academic teaching facultypassive as a facilitatorAttitude:6/4/2001 Y.D.Wu & M. Liu, SJSU 6Electronic Reference Services•Active Campuses:§Cornell, MIT, and Syracuse, UC Irvine•Software Applications:§Anexa.com, ConferenceRoom, eGainLive, eGainVoice, eShare NetAgent, HumanClick, LiveAssistance, LiveHelper, LivePerson Chat, VirtualRef Desk, WebLine, and AOL Instant Messenger6/4/2001 Y.D.Wu & M. Liu, SJSU 7Log-on Screen for Virtual Reference Desk6/4/2001 Y.D.Wu & M. Liu, SJSU 8A Librarian’s Interactive Screen6/4/2001 Y.D.Wu & M. Liu, SJSU 9A Patron’s Screen6/4/2001 Y.D.Wu & M. Liu, SJSU 106/4/2001 Y.D.Wu & M. Liu, SJSU 11More Interactive ScreenA WWW pageSession StatusExchangingmessage6/4/2001 Y.D.Wu & M. Liu, SJSU 12Q&A Café Home Page6/4/2001 Y.D.Wu & M. Liu, SJSU 13Challenges:Technology ImpactsStaffing and Staff TrainingPrivacyIntellectual PropertyQuality Control and AssessmentPolicies6/4/2001 Y.D.Wu & M. Liu, SJSU 14Participation & Survival•Theme of LITA 2000 National Forum-High Tech/High Touch: the Human           Aspects of Technology (Librarians)•Collaboration with the Campus      Community - Teaching and Research Faculty6/4/2001 Y.D.Wu & M. Liu, SJSU 15

Academic Librarianship: Changing Roles in the Digital Age

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Academic Librarianship: Changing Roles in the Digital Age

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