Fournier, Karine

Sikora, Lindsey

English

Scholarship@Western

An analysis of individualized research consultations practices and evaluations in academic libraries Karine Fournier, MLIS Lindsey Sikora, MISt Health Sciences Library, University of Ottawa Outline  • Definition • Background information • Timeline of our research – Phase 1 – Scoping Review: nearly completed – Phase 2 – Survey of Academic Librarians: August 2014 – Phase 3 – Pre and Post skills test: Winter 2015 WILU 2014 What are individualized research consultations?    “Individualized research consultations are scheduled appointments that aim at helping researchers and students one-on-one with their research projects, including, but not limited to, the literature review process.”   WILU 2014 Background information • Studies have shown that staffing reference desks with paraprofessionals is efficient, one particular study determined that 89 percent of questions could be answered by non-librarians (Ryan, 2008).    WILU 2014 How did we get started?  Academic librarians can spend many  hours working with individuals on their  research projects.   • How can we assess that time spent?? WILU 2014 What’s a scoping review?  • “Scoping studies might ‘aim to map rapidly the key concepts underpinning a research area and the main sources and types of evidence available, and can be undertaken as stand-alone projects in their own right, especially where an area is complex or has not been reviewed comprehensively before”.  » Arksey, H., & O'Malley, L. (2005). Scoping studies: towards a methodological framework. International journal of social research methodology, 8(1), 19-32.  WILU 2014 Scoping Review VS Systematic Review   WILU 2014 Systematic review Scoping review Focused research question with narrow parameters Research question(s) often broad Inclusion/exclusion usually defined at outset Inclusion/exclusion can be developed post hoc Quality filters often applied Quality not an initial priority Detailed data extraction May or may not involve data extraction Quantitative synthesis often performed Synthesis more qualitative and typically not quantitative Formally assess the quality of studies and generates a conclusion relating to the focused research question Used to identify parameters and gaps in a body of literature Source: Armstrong, R., Hall, B. J., Doyle, J., & Waters, E. (2011). ‘Scoping the scope’ of a Cochrane review. Journal of Public Health, 33(1), 147-150. Phase 1 : Scoping Review  Research Question: Which evaluation methods are used for individual consultations in academic libraries to measure impact and improve consultation services?   WILU 2014 Phase 1 : Scoping Review Methods  • Performed a scoping review of the literature using these databases: – LISA (proquest), LISTA, LLIS, ERIC, Scopus, Web of Sciences – Completed cited reference searching  • Inclusion Criteria: – Have to be about Individual consultations  – In academic libraries  – Need to include explanation/methods on how skills or consults were evaluated. • Exclusion criteria: – Will exclude articles about group or class presentation. WILU 2014 Records identified through database searching (n = 543) Screening  Included  Eligibility  Identification  Additional records identified through other sources (n = 35) Records after duplicates removed (n = 578) Records screened (n = 578) Records excluded (n = 523) Full-text articles assessed for eligibility (n = 55) Full-text articles excluded, with reasons (n = 35) Studies included in qualitative synthesis (n = 20) PRISMA Diagram Phase 1 : Scoping Review  Type 1- Individual consultations assessment by statistics compilation, and by the service description and analysis, for a set period of time.  Studies included in Type 1: • Atterbury et al., 2009;  • Becker, 1993;  • Hoskisson & Wentz, 2001;  • Lee, 2004;  • Meyer et al., 2010;  • Yi, 2003.    WILU 2014 Phase 1 : Scoping Review • Auster et al., 1994; • Bean, 1995;  • Cardwell et al., 2001;  • Coniglio , 1984;  • Debreczeny, 1985;  • Gale and Evans, 2007;  • Gratch and York, 1991;  • Imamoto, 2006;  • Magi et al., 2013;  • Rothstein,  1990.  • Schobert, 1982.    WILU 2014 Type 2- Individual consultations assessment by surveying users of the service  Studies included in Type 2: Phase 1 : Scoping Review Type 3- Individual consultations assessment by using objective quantitative methods  Studies included in Type 2: • Donegan, 1989; • Erickson and Warner, 1998;  • Reinsfelder, 2012.  *Very few studies have tried to assess individual consultations with objective quantitative data.     WILU 2014 Shout out to our audience • How about you?  – How many here do individual consultations? – Do you usually meet one-on-one? With an appointment?  – For how long? One hour? WILU 2014 Phase 2 : Survey • We developed a questionnaire to be answered by Academic Canadian Librarians.  – Questions include general demographics and background information on individualized research consultations practices among Canadian academic librarians,  followed by reflective questions on the assessment process of such practices. – The survey was submitted to the University of Ottawa’s Ethics Research Boards at the beginning of May 2014. – We aim to start data collection in August.  Watch for the call for participation!  WILU 2014 Phase 3 : Skills testing • The final phase of our research project will look more closely at the skills students develop when given the opportunity to meet individually with a librarian.   • Through the development of a pre/post skills test, we hope to obtain objective data on the impact individual consultations have on students’ information literacy skills.    WILU 2014 Phase 3 : Skills testing • We will target University of Ottawa students’ as our primary research population for validity and reliability. In 2015, librarians will ask students to complete a skills test before an individual appointment. Following the consultation, a second skills test will be administered.   • Our goal is to have librarians from other institutions participating  in our pre-post skills testing as well:   – ARE YOU INTERESTED? WILU 2014 Our research project’s anticipated contribution Recommendations from this research project could potentially contribute to future improvements and development of individualized consultation services. This in turn will be beneficial to the student population, and ultimately improve students’ experience. WILU 2014 Questions? WILU 2014 Further questions or comments,  please contact us:  Karine Fournier kfournie@uottawa.ca Twitter: @karoufe  Lindsey Sikora lsikora@uottawa.ca Twitter: @LindyRexie   University of Ottawa Library  

An analysis of individualized research consultations practices and evaluations in academic libraries

https://ir.lib.uwo.ca/cgi/viewcontent.cgi?article=1090&amp;context=wilu

An analysis of individualized research consultations practices and evaluations in academic libraries

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