Channel Satisfaction Antecedents: An Exploration of Online vs. Offline Channels, Goods vs. Services
- Authors
- Joseph Alba
- Bailey E Bailey
- Neil E Beckwith
- Jacqueline Johnson Brown
- Lai K Chan
- Yooncheong Cho
- Jr Churchill
- Kenneth E Clow
- C. Samuel Craig
- Pratibha A Dabholkar
- William H DeLone
- Sarv Devaraj
- William J Doll
- Robert East
- Bo Edvardsson
- Carol J Emerson
- Kleber Figueiredo
- Claes Fornell
- Claes Fornell
- Claes Fornell
- David A Garvin
- Inge Geyskens
- Mary C Gilly
- Dwayne D Gremler
- Christopher W. L Hart
- Douglas Hausknecht
- James L Heskett
- Geert Hofstede
- Abeer Y Hoque
- Ahmad Jamal
- Robert Johnston
- Kai Kristensen
- Chu-Hua Kuei
- Terrence Levesque
- Gerald Lee Lohse
- Naresh K Malhotra
- Anne Martensen
- James G Maxham III
- Michael A McCoullough
- Vicki McKinney
- Mitzi M Montoya‐Weiss
- Pieter J. A Nagel
- Prashanth U Nyer
- Richard L Oliver
- Richard L Oliver
- Richard W Olshavsky
- Jerry C Olson
- A Parasuraman
- A Parasuraman
- Lia Patricio
- Robert H Schaffer
- Denise T Smart
- Richard A Spreng
- Srini S Srinivasan
- G. S Sureshchandar
- John E Swan
- John E Swan
- David M Szymanski
- John F Tanner Jr.
- Hans B Thorelli
- Christopher A Voss
- John P Wanous
- Dab C Weilbaker
- Zhilin Yang
- Zhilin Yang
- Valarie A Zeithaml
- Publication date
- Publisher
- 'Korean Academy of Commodity Science & Technology'
- Doi
Abstract
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Last time updated on 01/11/2020