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What Affects to Expected Service Quality in the Online Environment?
Authors
James E Anderson
Richard P Bagozzi
+42 more
Harvir S Bansal
C. Daniel Batson
C. Daniel Batson
Simon J Bell
Carol. C. Bienstock
William Boulding
Claes. Cassel
Wynne W Chin
Jennifer Edson Escalas
David Gefen
Thomas W Gruen
L. Jean Harrison-Walker
Michael D Hartline
Jorg Henseler
William Ickes
Herbert C Kelman
Bibb Latane
Robert W. Levenson
Yuping Liu
James C McCroskey
Jin-Woo Park
Florian V Wangenheim
Mahn Hee Yoon
김민성
김병재
김상희
김성필
김영찬
김창호
김채환
박성복
박성희
박찬
성영신
오종철
이유재
이유재
이태민
이학식
이한석
이호배
최낙환
Publication date
Publisher
'Korean Academy of Commodity Science & Technology'
Doi
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Abstract
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Last time updated on 01/11/2020