The Matanuska-Susitna Borough Community Survey (Mat-Su Survey), conducted annually since 2006, is a cooperative research effort between the Justice Center at University of Alaska Anchorage (UAA) and the Matanuska-Susitna Borough. The survey asks Mat-Su Borough residents to evaluate the quality of Borough services, provide opinions about Borough decision-making, and sum up their perceptions about a range of issues relevant to the present and future of the Mat-Su community. The 2010 survey was distributed to 2,088 adult heads-of-household in the Mat-Su Borough in the late summer and fall of 2010; a total of 922 surveys were returned, for a response rate of 45.9%. This sourcebook presents both the results from the 2010 Mat-Su Survey and trends from 2006–2010 in five major areas: (1) evaluation of current borough services; (2) use of borough facilities; (3) life in Mat-Su neighborhoods; (4) local government access, policies, and practices; and (5) respondent background information. Additionally, findings from a derived importance-performance analysis of the survey data are presented, as is a compilation of respondent comments.INTRODUCTION /
Organization of Sourcebook /
Methods /
Executive Summary of Survey Results /
PART I. Evaluation of Current Borough Services /
PART II. Use of Borough Facilities /
PART III. Life in Matanuska-Susitna Borough Neighborhoods /
PART IV. Local Government: Access, Policies and Practices /
PART V. Sample Characteristics /
PART VI. Derived Importance-Performance Analysis /
PART VII. Respondents’ Comments /
Policing and Emergency Services /
Traffic, Roads, and Snow Removal /
Education /
Recreational Facilities and Borough Services /
Quality of Life /
Taxes, Government, and Services /
Development and Growth /
Zoning and Land Use /
Thoughts about the Mat-Su Survey /
APPENDIX. Questionnair