Sultan Tawfiq Qasim Abusalah

سلطان توفيق قاسم ابوصلاح

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Al-Quds University Digital Repository

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The role of Intellectual capital on family business companies sustainability 
in Jenin Governorate 
Prepared by: Sultan Tawfiq Qasem Abu Salah 
Supervisor: Dr. Ahmad Herzallah 
 
Abstract 
The study aimed to identify the role of intellectual capital in the sustainability of family 
in Jenin Governorate. The researcher followed the descriptive approach. He designed a 
questionnaire which included 56 active sections divided into five areas divided into two 
parts. (0.94), the total degree of sustainability (0.87), and the total value of the total area 
of investment (0.87) , And the study complex is all family businesses in Mah The word 
Jenin, and the researcher used the simple random sampling method, where the total study 
sample (150) single, was recovery (120) questionnaire was considered a representative 
sample of the community. 
 
The study found that the total degree of intellectual capital was high, with a total 
mathematical mean (3.94) and a high degree of estimation. The standard deviation was 
(0.51) and relative weight (87.8). The overall degree of sustainability in family 
businesses in Jenin governorate was high, (3.85). The standard deviation is about 0.43 
and a relative weight (77.1). This confirms the direct role of intellectual capital in the 
sustainability of family businesses in Jenin Governorate. 
 
The results showed that there was no significant difference at the level of α (α), which 
was a significant positive correlation between the components of intellectual capital 
(human capital, structural capital, capital relations, creative capital) 00.05) in the attitudes 
of the respondents towards the role of intellectual capital in the sustainability of family 
businesses in Jenin governorate in all fields of study due to the variable (age, number of 
employees, years of experience), and significant differences in the field of intellectual 
capital, Year of Establishment "Age of Company"). 
 
The study concluded with a set of recommendations, including the need to deal with 
intellectual capital as a major and strategic resource among the resources owned by 
family companies, and monitor it through periodic measurement and preservation and 
investment for the purpose of continuous development, and building a positive 
organizational culture supportive of intellectual capital, Strengthening the organizational 
structures of family businesses and abandoning the traditional structures in a manner 
commensurate with the administrative efficiency in the work environment, and 
harmonizing them with internal processes and developing them continuously and 
flexibly, enhancing the relationship with the beneficiaries through developing 
mechanisms and means At the level of communication to identify the changing needs of 
customers and to meet and satisfy them. 
 
 
 


The role of Intellectual capital on family business companies sustainability in Jenin Governorate

https://dspace.alquds.edu/bitstream/handle/20.500.12213/5887/MT_2019_21612716_8060_e.pdf?sequence=3&isAllowed=y

The role of Intellectual capital on family business companies sustainability in Jenin Governorate

Abstract

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