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An integrated method based on hesitant fuzzy theory and RFM model to insurance customers’ segmentation and lifetime value determination
Authors
Fang
Hiziroglu
+21 more
Hu
Kahreh
Lin
Liu
Liu
Luo
Rezaeinia
Safari
Segarra-Moliner
Shi
Singh
Sun
Sun
Tan
Torra
Tukel
Wang
Xie
Yan
Zhang
Zhao
Publication date
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'IOS Press'
Doi
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info:doi/10.3233%2Fjifs-169577
Last time updated on 25/10/2020