Brewster, Stephen

McGee-Lennon, Marilyn

Wolters, Maria

As part of a comprehensive mixed-methods user requirements analysis for the design of reminder systems for assisted living we carried out ‘Home Tour’ Interviews in the homes of older users. Semi-structured interviews focusing on what people forget and what strategies they use for reminding themselves were augmented by a ‘tour’ of the home (documented by photography) in order to better understand the home context and environment we were designing for. Interviews were carried out in conjunction with a survey (N=378) and six focus groups targeting older users and people with sensory impairments. Thematic analysis of the interview data, observations, and photos yielded a richer understanding of the tools and techniques used to remember in the home and their social and physical context. We argue that in-depth home tours can be successfully combined with traditional methods such as large surveys to truly include the user in the design of care-related technologies. We conclude that techniques including a richer understanding of the user and their context will ultimately lead to more usable and acceptable technologies for the home

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Designing Reminders for the Home: The Role of Home Tours

https://www.pure.ed.ac.uk/ws/files/25170336/include11_mcgee.pdf

Designing Reminders for the Home: The Role of Home Tours

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