Allan, J.R.C

Büchner, A.G.

Gilmore, M

Hughes, J.G.

Leahy, D.G.

McIvor, Ronan

Mulvenna, Maurice

Four example of how KBS can support BPR are introduced in this paper. The first is hypothetical and looks at how an organisation can reengineer its business to accommodate data warehouses. The second example is based on a theoretical treatment that uses case based retrieval techniques to support stretegic purchasing in firms that have been reengineered specifically to interface with external supply chains. The third and fourth examples are case studies that ilustrate how an organisation can use KBS in BPR to orient itself towards and support the custome

Ulster University's Research Portal

How Knowledge Based Systems Support Business Process Re-engineering

https://pure.ulster.ac.uk/ws/files/11226117/How_Knowledge_Based_Systems_support_Business_Process_Re-Engineering-IMC13.pdf

How Knowledge Based Systems Support Business Process Re-engineering

Abstract

Similar works

Full text

Available Versions

Ulster University's Research Portal