Sentiment analysis of Turkish Twitter data

Abstract

In this paper, we present a mechanism to predict the sentiment on Turkish tweets by adopting two methods based on polarity lexicon (PL) and artificial intelligence (AI). The method of PL introduces a dictionary of words and matches the words to those in the harvested tweets. The tweets are then classified to be either positive, negative, or neutral based on the result found after matching them to the words in the dictionary. The method of AI uses support vector machine (SVM) and random forest (RF) classifiers to classify the tweets as either positive, negative or neutral. Experimental results show that SVM performs better on stemmed data by achieving an accuracy of 76%, whereas RF performs better on raw data with an accuracy of 88%. The performance of PL method increases continuously from 45% to 57% as data are being modified from a raw data to a stemmed data. © 2019 Author(s)