While there is a continuing growth in the demand for transnational programmes, the pedagogy of transnational education (TNE) remains largely under-researched. In an attempt to understand the nature of the transnational classroom and the implications for the provider of TNE, this paper explores the experiences of staff and students on programmes provided by a UK university in Hong Kong. Findings suggest that the transnational classroom is a complex and demanding environment as it entails multiple contexts, cultures, participants, roles and modes of delivery. This study proposes a range of strategies that aim to develop a shared vision on partnership and course design to enhance the teaching and learning experience