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research
Business process modelling and visualisation to support e-government decision making: Business/IS alignment
Authors
A Bharadwaj
A Meijer
+19 more
A Ullah
A Ullah
CA Ellis
D Martinez-Simarro
DA Mirchandani
E Berghout
F Bergeron
HS Ryu
J Gordijn
L Lehtola
NJ Foss
P Jaskiewicz
R Dardenne
RS Chen
S Charoensuk
S Jorfi
SA White
SJ Bleistein
SK Card
Publication date
21 April 2017
Publisher
'Springer Science and Business Media LLC'
Doi
Cite
Abstract
© 2017 Springer-Verlag. The final publication is available at Springer via https://doi.org/10.1007/978-3-319-57487-5_4.Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders’ expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models
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University of Hertfordshire Research Archive
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Crossref
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info:doi/10.1007%2F978-3-319-5...
Last time updated on 04/08/2021