Does the Appearance of a Robot Influence People's Perception of Task Criticality?

Abstract

© 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.As home robot companions become more common, it is important to understand what types of tasks are considered critical to perform correctly. This paper provides working definitions of task criticality, physical and cognitive tasks with respect to robot task performance. Our research also suggests that although people's perceptions of task criticality is independent of robot appearances, their expectation that a robot performs tasks correctly is affected by it's appearance