The challenges facing the UK construction industry reflect many inefficiencies in current practice: 60% of planned vehicle deliveries do not arrive on time. The Urban Construction Consolidation Centre (UCCC) concept aims to promote a more efficient flow of construction materials through the supply chain, reducing vehicle deliveries and the impact of urban congestion. New B2B relationships have emerged and multi-partner service model concepts need to be developed, in order to aid partners understand roles and inter-relationships in service delivery. A B2B Concept of Operations (ConOps) to define the key elements, operating philosophy and design and operation of UCCCs is presented
