Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Muhammadiyah Riau
Abstract
Abstract. This study aims to examine the role of knowledge management, the role ofstrategic partners, and good corporate governance and their impact on the performanceof hospital organizations. Knowledge management consists of knowledge managementenablers (strategy and leadership, organizational culture, information technology, andorganizational information systems), and knowledge management processes(socialization, externalization, combination and internalization). An approach that refersto agency theory and knowledge-based theory is used to explain the performance ofhospital organizations. The survey was conducted by distributing questionnaires to thelevel of managers and directors at the hospital. The data analysis technique used is astructural equation modelling (SEM) approach. The results show that knowledgemanagement enabler is able to encourage the role of knowledge management processesthat influence improving organizational performance. The role of doctors as strategicpartners has a significant effect on corporate governance. The results also prove the goodcorporate governance has a significant effect on organizational performanc
