International Conference on Information Systems, Logistics and Supply Chain
Abstract
This paper presents an empirical analysis on 65 European cities where different Last Mile technologies have been implemented by both private and public operators, aiming to assess the importance of each technology involved and identify adoption trends. Results show that parcel lockers and low emissions vehicles are the most adopted technologies, while the diffusion of Intelligent Transportation Systems and dynamic routing appears limited. Finally, crowd shipping services are still scattered but show medium level of adoption. Future research will extend the analysis to international projects and include external aspects to refine the understanding of technological adoption patterns