Mahesh, Sathi

English

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University of New Orleans 
ScholarWorks@UNO 
University of New Orleans Syllabi 
Fall 2015 
MANG 6476 
Sathi Mahesh 
University of New Orleans 
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Mahesh, Sathi, "MANG 6476" (2015). University of New Orleans Syllabi. Paper 742. 
https://scholarworks.uno.edu/syllabi/742 
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Sathi Mahesh, Updated August 11, 2015 Page 1 of 4 Pages  
 
Operations Management – MANG 6476 – Fall 2015 – Section 495 
 
Dr. Sathi Mahesh, Office: KH 361, smahesh@uno.edu,  (504)-280-6964 
Office Hours:  By Appointment.  
 
Class:  Thursday 6:00 P.M. to 8:45 P.M.  
Classroom – KH 209 
 
Required Text:  Operations Management, Jay Heizer & Barry Render, Prentice Hall, 10th 
Edition , Notes on Moodle 
 
Catalog Description:  The prerequisite course is QMBE 6780.   A study of techniques 
used in the analysis, design, and control of organizational operations. Emphasis on total 
quality management of manufacturing and service sector operations. Forecasting, 
inventory control, layout and location, queuing, automation and JIT are discussed as well 
as cases and computer programs for operations management. 
 
Learning Outcomes:   After successfully completing the course students will (1) 
recognize the importance of operations management (OM) in all organizations, 
(2) understand the impact of changes in supply chains, mass customization, 
environmental issues, and product development cycles on OM, (3) evaluate and manage 
service and goods design, quality, location, layout, capacity, scheduling, inventory and 
maintenance in the organization, and (4) be able to utilize the necessary quantitative tools 
for enhancing productivity in the organization.  
Attendance Policy:   Class participation and attendance are important in this 
course.  Attendance will be taken in each class session.   
Since this is a hybrid course, we will meet only once a week.  A recorded lecture and on-
line discussions will conducted each week in lieu of the second weekly session.  
Participation in these discussions will count toward attendance.   
Students must communicate to the instructor any reasons for missing a class and 
complete make-up work in lieu of class attendance.  This course has many different 
topics, and a significant quantitative component.  In most classes, a new topic will be 
introduced, discussed, and related problems worked out in class.  You must actively 
engage in the course and ensure adequate time is assigned for course work each week of 
the semester.     
Student Conduct:  Students should arrive in class on time and stay until class is 
completed.  All cell phones and other electronic devices must be set to silent mode.  
These devices should not be placed on the desk or used during class.   No voice calls are 
permitted in class.  Inform and seek the instructor's consent in the case of an emergency.  
No texting is allowed in class on any device.  Only approved calculators can be used in 
Sathi Mahesh, Updated August 11, 2015 Page 2 of 4 Pages  
 
exams.  Cell phone calculators are NOT allowed in quizzes and exams.   Students are 
encouraged to ask questions and participate in class discussions.  However, students 
should be polite and respectful in class discussions.  No harassing or intimidating 
language or behavior is permitted in the classroom.  Language used in online 
communications should follow university guidelines.  
Academic Integrity:  Academic integrity is fundamental to the process of learning and 
evaluating academic performance.  Academic dishonesty will not be tolerated.   
Students are expected to conduct themselves according to the principles of academic 
integrity as defined in the statement on Academic Dishonesty in the UNO Judicial Code. 
Any student or group found to have committed an act of academic dishonesty shall have 
their case turned over to Judicial Affairs for disciplinary action which may result in 
penalties as severe as indefinite suspension from the University. Academic dishonesty 
includes, but is not limited to: cheating, plagiarism, fabrication, or misrepresentation, and 
being an accessory to an act of academic dishonesty. 
Academic dishonesty includes, but is not limited to the following: cheating, plagiarism, 
tampering with academic records and examinations, falsifying identity, and being an 
accessory to acts of academic dishonesty. Refer to the UNO judicial code for further 
information.  The judicial code is available online on the UNO website at: 
http://www.studentaffairs.uno.edu/studentpolicies/policymanual/judicial_code_pt1.cfm 
Accommodations:  It is University policy to provide, on a flexible and individualized 
basis, reasonable accommodations to students who have disabilities that may affect their 
ability to participate in course activities or to meet course requirements.  Students with 
disabilities should contact the Office of Disability Services as well as their instructors to 
discuss their individual needs for accommodations. 
 
Course Description for Fall-2015 semester:   
  
Aug 20- Class 
 
 
 
Online Lecture and 
Discussion - Week 1 
What is Operations Management 
Single and Multi-factor Productivity 
Calculations. 
 
Services and Manufacturing, New Trends 
Globalization, Competitive Advantage 
strategies, Resource, Value Chain, Five-
Forces Analysis 
What is Project Management? Planning, 
Scheduling, and Controlling Projects 
Chapter 1, 2, 3 
Aug 27-Class 
 
 
PERT/CPM Calculations 
Activity time/cost variability, crashing 
Chapter 3, 4 
Sathi Mahesh, Updated August 11, 2015 Page 3 of 4 Pages  
 
Online Lecture and 
Discussion - Week 2 
What is Forecasting?  Monitoring and 
Controlling Forecasts, TS, Associative 
Forecasting 
Sep 3- Class 
 
Online Lecture and 
Discussion - Week 3 
Forecasting Exercises.  
 
Product and Service Development.  Time 
based competition.  Ethical issues – 
environmental impact, sustainability.   
Chapter 4, 5  
Sep 10- Class 
 
Online Lecture and 
Discussion - Week 4 
Decision Making – Decision Trees 
 
How do we Manage Quality?  The link 
between Quality and Strategy,  defining 
quality, Quality Standards 
Module A, 
Chapter 6 
Sep 17- Class 
 
 
Online Lecture and 
Discussion - Week 5 
TQM & its tools, Inspection & Quality 
Statistical Process Control – SPC Exercises 
 
Process Strategies – Four basic process 
strategies, Equipment & technology 
Selection.  Business Process Redesign.  
Sustainability.   
Supplement 6  
 
 
Chapter 7 
Sep 24 – Class 
 
Online Lecture and 
Discussion - Week 6 
Process Mapping, Learning Curves 
 
Bottleneck Analysis and Theory of 
Constraints, Capacity Management 
Ch. 7, Module 
E, Supplement 
7 
Oct 1  - Class 
 
Online Lecture and 
Discussion - Week 7 
Optimization:  Linear Programming 
Formulation, Output interpretation 
 
LP using Excel 
Module B 
Oct 8 Exam I – Mid-Term Exam  
Oct 15 Fall Break -No Class  
Oct 22 - Class 
 
Online Lecture and 
Discussion - Week 8 
Job Design, Work Measurement, 
Ergonomics 
Inventory Management:  Models, safety 
stock. 
Chapter 10, 12 
Oct 29 - Class 
 
Online Lecture and 
Discussion - Week 9 
Inventory Management Exercises  
 
Location:  Factors that affect location, 
Location Alternatives, Service Location 
Chapter 12, 8  
Nov 5- Class 
 
Online Lecture and 
Discussion - Week 10 
MRP, Aggregate Planning 
 
ERP systems , JIT & Lean Management,   
Chapter 13, 14, 
16 
Nov 12 - Class Maintenance & Reliability Exercises, 
Scheduling – Job Sequencing  
Chapter 15, 17 
Sathi Mahesh, Updated August 11, 2015 Page 4 of 4 Pages  
 
Online Lecture and 
Discussion - Week 11 
Scheduling LP 
Nov 19- Class Supply Chain Management:  Economics, 
Strategies, e-procurement, vendor selection, 
and logistics.   Outsourcing: Advantages & 
disadvantages, Audits and metrics,  
Chapter 11, 
supplement 11,  
Nov 26 Thanksgiving Break – No Class  
Dec 3 Student Presentations  
Dec 10 Exam II - Final Exam  
 
Grading policy 
 
Homework (10)   25% 
Exam I (June 29)   30% 
Exam II (July 27)   30% 
Attendance & Class Participation 15%  
(Presentation 5%, Discussions 5%, Attendance 5%) 
 
 


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