Baldoni, Matteo

Baroglio, Cristina

Micalizio, Roberto

Tedeschi, Stefano

English

Institutional Research Information System University of Turin

Implementing Business Processes in JaCaMo+ by ExploitingAccountability and ResponsibilityMatteo BaldoniUniversità di Torino, Dip. Informaticamatteo.baldoni@unito.itCristina BaroglioUniversità di Torino, Dip. Informaticacristina.baroglio@unito.itRoberto MicalizioUniversità di Torino, Dip. Informaticaroberto.micalizio@unito.itStefano TedeschiUniversità di Torino, Dip. Informaticastefano.tedeschi@unito.itKEYWORDSBPMN, Accountability, Responsibility, Commitments, JaCaMo.ACM Reference Format:Matteo Baldoni, Cristina Baroglio, Roberto Micalizio, and Stefano Tedeschi.2019. Implementing Business Processes in JaCaMo+ by Exploiting Account-ability and Responsibility. In Proc. of the 18th International Conference on Au-tonomous Agents and Multiagent Systems (AAMAS 2019), Montreal, Canada,May 13–17, 2019, IFAAMAS, 3 pages.1 INTRODUCTIONA business process is “a set of activities that are performed in co-ordination in an organizational and technical environment. Theseactivities jointly realize a business goal.” [16] While several for-malisms for specifying business processes have been proposed (seee.g., BPMN, BPEL, Petri Nets, DECLARE [12] and ConDec [13]), lit-tle attention has been so far devoted to the actual implementationof these processes, especially in a distributed scenario.All these formalisms, in fact, place the concept of business ac-tivity (i.e., task) at the core of the process representation. Thisperspective is inadequate for capturing the relationships that existbetween the actors involved into a distributed scenario. The imple-mentation of the involved processes, thus, relies on choreographies,that specify the exchange of messages that should occur betweenthe parties. Notably, however, such technologies do not provide themeans for representing the goals processes aim at.In this demo paper we exemplify a business process program-ming approach that provides proper abstractions for capturinggoals and relationships between the actors. To this end, we proposea paradigm shift from a procedural (activity-oriented) to an agent-based approach, where the agent technology is the means throughwhich processes are implemented, while relationships are basedupon two fundamental concepts in human organizations: responsi-bility and accountability [4, 5, 8–11]. Specifically, we discuss howa business process specified via accountability and responsibilityrelationships can be implemented in JaCaMo+ [3], an extension tothe well-known JaCaMo [7] agent platform in which social com-mitments [15] are made available as programming constructs.A Motivating Example. As a motivating example let us considerthe Hiring Process scenario [14]. The goal is to hire a new employeeProc. of the 18th International Conference on Autonomous Agents and Multiagent Systems(AAMAS 2019), N. Agmon, M. E. Taylor, E. Elkind, M. Veloso (eds.), May 13–17, 2019,Montreal, Canada. © 2019 International Foundation for Autonomous Agents andMultiagent Systems (www.ifaamas.org). All rights reserved.Figure 8-3 A common beginner mistakeApplicantPost jobReceiveapplicationScreen andinterview Make offerApplicantPost job Make offerProcessapplicationsReceiveapplicationScreen andinterviewUntil ready tomake offerApplicantPost job Make offerUntil 5 viableInterviewReceive andScreenApplicantEvaluate Candidat eEvaluate CandidateReceiveresumeCheck jobstatusOpen?Screen andinterviewPositionclosedMake offer?RejectedMake offerAccept? AcceptedOffer rejectedCancelEvaluationHiring ProcessHiring ProcessPost job3 monthsReceive acceptanceUpdate jobstatus FilledUpdate jobstatusAbandonedPosition filledPosition unfilledSignal cancels in-fight instances ofEvaluateCandidateJob statusApplicationRejection noti ceInt erview invitat ionOf ferOff er responseAppli cati onInt ervi ew invitati onOfferOff er responseRej ecti on not iceInterview i nvit ationOf ferOf fer respon seRejection noticeApplicationResumeyesnoPositionclose dRejectionnot i ceyesOffernoResponseyesnoPosition closedAcceptanceFigure 1: The Hiring Process example.for a job. Many candidates will likely apply and be evaluated in par-allel. As soon as a candidate is deemed apt for the position, the jobis assigned and the position closed. Two distinct and independentBPMN processes (see Figure 1) are used: the Hiring Process managesthe job position by opening and assigning it; the Evaluate Candidateprocess examines one candidate. The two processes are representedin independent pools because their respective instances do not havea 1:1 correspondence: the hiring process runs just once for a posi-tion, whereas the evaluation process runs for each candidate whoshows up for the job. A coordination problem now rises because, assoon as one of the candidates fills the position, all the evaluationsstill in progress must be stopped. The Evaluate Candidate processinstances, thus, although tackling different candidate applications,are all synchronized on the status of the position. Such a synchro-nization is guaranteed by introducing a data storage external to theprocesses and accessible to all of them.This simple yet meaningful example shows how business pro-cesses could be distributed even within a single organization. More-over, the example shows the drawbacks of an activity-centric repre-sentation, like BPMN. In fact, the relationships between the threeactors are just loosely modeled via message exchange; there is noexplicit representation of the responsibilities each of them takes asa party of the interaction. For instance, the hirer is in charge fortimely updating the job status in the data store when a good can-didate is chosen, but the hirer does not take on such responsiblityexplicitly. What is actually missing, thus, is an explicit declarationfrom each party of the interaction, that they are aware of theirduties and of the relationships they have with others.Demonstration AAMAS 2019, May 13-17, 2019, Montréal, Canada23302 IMPLEMENTING BUSINESS PROCESSESAccountability and responsibility are two notions, borrowed fromhuman organizations, that we use as a means for specifying systemrequirements. Intuitively, the notion of responsibility, denoted asR(x ,q), captures the responsibility assumption by role (or agent)x about expression q. When x declares to be responsible for q, itdeclares to be in the position for causing q. This may imply that xhas the capacity of producing q directly, or that x can exert somecontrol on some other agent that will bring about q. Accountability,instead, is a relationship between an account-giver (a-giver) x andan account-taker (a-taker) y: x is obliged to give y an account aboutsome condition of interest u, when a contextual condition r holds.We denote an accountability relationship by A(x ,y, r ,u). To give anaccount about u, x has to operate so as u becomes true [2]. In thiscase, the account coincides with the execution of actions that arealong the path for getting u done. Now, when we think of a processbeing collectively executed, we can say that when the r part of theprocess is done, then x becomes accountable of the u part.We now sketch the specification of the Hiring Process scenarioby means of accountability and responsibility relationships. First,we identify the responsibility distribution Rhir inд , i.e., which re-sponsibilities are ascribed to each agent. We have the followingresponsibility assignments: R(hi, fill position), the hirer is in chargeof fulfilling the objective fill position; R(evi , evaluate candidate),the evaluator evi is in charge of the evaluation of a single can-didate; R(i, follow-through application), every candidate has theobjective to complete its application process. fill position, evaluatecandidate, and follow-through application are shortcut labels stand-ing for the processes carried out by the corresponding agents. Theaccountability specification Ahir inд keeps all the accountability re-lationships between the agents, for instance: a1 : A(evi , hi, post-jobhi ·applyi , post-jobhi · applyi · evaluate-candidate evi ) specifies that evaluatorevi is held to give an account to hirer hi on the evaluation process(evaluate-candidate evi ), when a position is opened (post-jobhi ),and a candidate has applied for it (applyi ). A complete accountabil-ity specification for the Hiring Process can be found in [6].To be an effective instrument in the hands of the engineer, re-sponsibility and accountability should be means for implementingprocess coordination at runtime in a way which is compliant withthe model defined at design time. Interestingly, accountabilities(as we proposed them) can be mapped, under certain conditions,into commitment-based protocols. Consequently, any agent-basedplatform supporting such protocols (e.g., JaCaMo+ [3]), is a goodcandidate for implementing coordination among business processes.Briefly, a commitment-based protocol P is a set of social commit-ments [15] that agents can manipulate via a predefined set of op-erations. A commitment is denoted as C(x ,y,p,q), meaning thatagent x (debtor), is committed towards y (creditor) to bring aboutthe consequent condition q in case the antecedent condition p issatisfied. A commitment thus formalizes a promise, or a contract,between the two agents.In JaCaMo+, like in JaCaMo, agents are programmed as a setof plans, a sort of Event-Condition-Action rules, each having thefollowing structure: ⟨triggering event⟩ : ⟨context⟩ ← ⟨body⟩. Thetriggering event is a change in the beliefs of the agent (e.g., a novelperception about the environment), the context specifies the cir-cumstances when the plan could be used, and the body is the courseof action that should be taken to properly handle the event. A pecu-liarity of JaCaMo+ is that the triggering event can also be a changeof state of some commitment, of interest to the agent at hand. Thisallows implementing a business process, compliant with an account-ability specification, as a set of plans that react to commitment statechanges. Let us consider, for instance, accountability requirementa1 reported above. Here, evaluator evi is held to give an accountto the hirer for the evaluation process, that is, for carrying out theevaluation whenever a position is open and a candidate shows up.This is implemented in JaCaMo+ as follows: first, the accountabilityrelationship is mapped into a similarly structured commitment, andthen a set of plans is implemented to capture all the relevant statechanges of that commitment. For instance, the following JaCaMo+plan shows how the evaluator agent reacts to the detachmenent ofthe commitment corresponding to requirement a1.1 +cc (evi ,hi ,post-jobhi · applyi ,2 post-jobhi · applyi · evaluate-candidateevi ,DETACHED)3 : not p o s i t i o n S t a t u s ( POSITION_FILLED )4 <− [ walk through the e v a l u a t i o n as s p e c i f i e d by the p r o c e s s ]When the position is still open (context), the body (abstracted) isthe sequence of actions that, according to the process in Figure 1, theevaluator performs for each candidate. A complete implementationof the Hiring Process scenario in JaCaMo+ can be downloaded fromhttp://di.unito.it/hiringdemo.3 DISCUSSION AND CONCLUSIONSGoals are the final purposes that justify every activity in businessprocesses [1]. Surprisingly enough, however, goals are not modeledexplicitly in the standard modeling languages for business appli-cations (e.g., BPMN). Especially in cross-organizational settings,the lack of an explicit representation of the business goal raisesmany problems, including documentation, design checking, andcompliance of the implementation. We have used the notions ofresponsibility and accountability as explicit modeling tools, thatallow distributing a business goal among different processes, yetmaintaining their relations by means of accountabilities. While re-sponsibility is concerned with the requirements agents must satisfyto play specific roles, accountability is focused on the coordinationand recovery aspects. This separation of concerns fosters modu-larity and reuse. In fact, accountabilities and role responsibilitiescan be checked independently of the actual agents that will playthe organizational roles [2]. The same role can be plaid by manyagents, while the same agent can take part in many organizations.Indeed, an explicit representation of accountability relationshipshas several advantages. First of all, it makes the assessment ofthe correctness of an interaction model possible. Moreover, ourproposal paves the way to compatibility and conformance checks.We have also pointed out that our accountability relationships arenot just an abstract modeling tool, but find a proper implementationin commitment-based protocols. The obvious advantage, thus, is totranslate the interaction model into a compliant implementation.Link to demonstration video: http://di.unito.it/hiringdemovideoLink to source code of JaCaMo+: http://di.unito.it/2commDemonstration AAMAS 2019, May 13-17, 2019, Montréal, Canada2331REFERENCES[1] Greta Adamo, Stefano Borgo, Chiara Di Francescomarino, Chiara Ghidini, andNicola Guarino. 2018. On the Notion of Goal in Business Process Models. In AI*IA2018 - Advances in Artificial Intelligence - XVIIth International Conference of theItalian Association for Artificial Intelligence (Lecture Notes in Computer Science),Chiara Ghidini, Bernardo Magnini, Andrea Passerini, and Paolo Traverso (Eds.),Vol. 11298. Springer, 139–151.[2] Matteo Baldoni, Cristina Baroglio, Olivier Boissier, Katherine M. May, RobertoMicalizio, and Stefano Tedeschi. 2018. Accountability and Responsibility inAgents Organizations. In PRIMA 2018: Principles and Practice of Multi-AgentSystems, 21st International Conference (Lecture Notes in Computer Science), T. Miller,N. Oren, Y. Sakurai, I. Noda, T. Savarimuthu, and Tran Cao Son (Eds.). Springer,Tokyo, Japan, 403–419.[3] Matteo Baldoni, Cristina Baroglio, Federico Capuzzimati, and Roberto Mical-izio. 2018. Commitment-based Agent Interaction in JaCaMo+. FundamentaInformaticae 159, 1-2 (2018), 1–33.[4] Matteo Baldoni, Cristina Baroglio, Katherine M. May, Roberto Micalizio, andStefano Tedeschi. 2016. Computational Accountability. In Deep Understand-ing and Reasoning: A challenge for Next-generation Intelligent Agents, URANIA2016, F. Chesani, P. Mello, and M. Milano (Eds.), Vol. 1802. CEUR, WorkshopProceedings, Genoa, Italy, 56–62. http://ceur-ws.org/Vol-1802/[5] Matteo Baldoni, Cristina Baroglio, Katherine M. May, Roberto Micalizio, andStefano Tedeschi. 2017. Supporting Organizational Accountability Inside Multi-agent Systems. In Proceedings of AI*IA 2017 Advances in Artificial Intelligence -XVIth International Conference of the Italian Association for Artificial Intelligence(Lecture Notes in Computer Science), Floriana Esposito, Roberto Basili, StefanoFerilli, and Francesca A. Lisi (Eds.), Vol. 10640. Springer, 403–417.[6] M. Baldoni, C. Baroglio, and R. Micalizio. 2018. Goal Distribution in BusinessProcessModels. InAI*IA 2018: Advances in Artificial Intelligence, XVII InternationalConference of the Italian Association for Artificial Intelligence (Lecture Notes inComputer Science), C. Ghidini, B. Magnini, A. Passerini, and P. Traverso (Eds.),Vol. 11298. Springer, Trento, Italy, 252–265.[7] Olivier Boissier, Rafael H. Bordini, Jomi F. Hübner, Alessandro Ricci, and AndreaSanti. 2013. Multi-agent Oriented Programming with JaCaMo. Sci. Comput.Program. 78, 6 (2013), 747–761. https://doi.org/10.1016/j.scico.2011.10.004[8] Brigitte Burgemeestre and Joris Hulstijn. 2015. Handbook of Ethics, Values, andTechnological Design. Springer, Chapter Designing for Accountability and Trans-parency.[9] Amit K. Chopra and Munindar P. Singh. 2014. The thing itself speaks: Account-ability as a foundation for requirements in sociotechnical systems. In IEEE 7thInt. Workshop RELAW. IEEE Computer Society. https://doi.org/10.1109/RELAW.2014.6893477[10] Amit K. Chopra and Munindar P. Singh. 2016. From social machines to socialprotocols: Software engineering foundations for sociotechnical systems. In Proc.of the 25th Int. Conf. on WWW.[11] Christophe Feltus. 2014. Aligning Access Rights to Governance Needs with theResponsability MetaModel (ReMMo) in the Frame of Enterprise Architecture. Ph.D.Dissertation. University of Namur, Belgium.[12] Maja Pesic, Helen Schonenberg, and Wil M. P. van der Aalst. 2007. DECLARE:Full Support for Loosely-Structured Processes. In 11th IEEE International Enter-prise Distributed Object Computing Conference (EDOC 2007), 15-19 October 2007,Annapolis, Maryland, USA. 287–300.[13] Maja Pesic andWil M. P. van der Aalst. 2006. A Declarative Approach for FlexibleBusiness Processes Management. In Business Process Management Workshops,BPM 2006 International Workshops, BPD, BPI, ENEI, GPWW, DPM, semantics4ws,Vienna, Austria, September 4-7, 2006, Proceedings. 169–180.[14] Bruce Silver. 2012. BPMN Method and Style, with BPMN Implementer’s Guide(second ed.). Cody-Cassidy Press, Aptos, CA, USA.[15] Munindar P. Singh. 1999. An Ontology for Commitments in Multiagent Systems.Artif. Intell. Law 7, 1 (1999), 97–113.[16] Mathias Weske. 2007. Business Process Management: Concepts, Languages, Archi-tectures. Springer.Demonstration AAMAS 2019, May 13-17, 2019, Montréal, Canada2332

Implementing Business Processes in JaCaMo plus by Exploiting Accountability and Responsibility

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Implementing Business Processes in JaCaMo plus by Exploiting Accountability and Responsibility

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