AN EXPLORATORY STUDY OF THE RELATIONSHIP BETWEEN NON-MONETARY WELFARE PROGRAMS AND EMPLOYEE PERFORMANCE AMONG NON-TEACHING STAFF IN INSTITUTIONS OF HIGHER LEARNING IN KENYA

Abstract

Welfare programs are concerned with the total wellbeing of employees both at work and at home. Non-monetary welfare programs in the workplace are offered by employers in the hope of winning the satisfaction index of an employee and hence increasing employee engagement and commitment, which equally translate to increased productivity, reduced turnover and enhanced employee loyalty. Several experts assert that non-monetary welfare programmes have long lasting effects on employee performance since they are intrinsic in nature. The objective of the study was to investigate the relationship between non-monetary welfare programmes like safety and health programmes and pension and retirement schemes with employee productivity among the non-teaching staff in institutions of higher learning in Kenya. The study adopted descriptive research design. The population comprised staff from five private universities in Nairobi County which have been in operation for ten years or more from which a sample of 30% was selected. Data was collected by use semi structured questionnaires. Data collected was analyzed using descriptive statistics: frequency, percentages, mean and standard deviation. Data was presented using tables and charts. The findings revealed that non-monetary welfare programmes have a significant relationship with performance. The study concludes that provision of employee welfare programs have positive impact on employee performance. The study recommends that organizations should learn and implement welfare programs in order to get the most out of the employees.  Article visualizations