thesis

System for the management of the technical maintenance of a company

Abstract

This project consists on the creation and development of a model to manage technical maintenance within a company. The first part of the model is based on a control system made through worksheets using the EXCEL program. This part allows the analysis and decision making for the continuous improvement of maintenance and to reach pre-established objectives. The second part consists on a simulation system made through the ARIS program (software used in the business modelling). This part allows to test and simulate the proposed improvements for technical maintenance and observe their consequences. Prior to the creation and development of the model, certain indicators have been defined as control variables of the system, specifically the KPIs. Thereby, a search and a selection of the most useful indicators have been carried out in order to evaluate maintenance in the model. The KPIs quantify the different sections of the maintenance and allow to work with numerical values. In this way, maintenance comparisons can be made through the values of the indicators. Finally, an exemplary case has been displayed to portray the operation of the model. In this section, the initial state is analysed and solutions are proposed. Then, each one of them is simulated to observe the effects in the maintenance plan. At the end, a comparison is made between them and they are organized accordingly to their improvement in the technical maintenance plan

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