2007The purpose of this study was to derive behavior indicators of
interpersonal competency based on competency model used by business
organizations in Korea and to explore the importance and the
developability of those indicators. Five interviewees who were Human
Resource Development(HRD) professionals provided behavior indicators
of interpersonal competency according to the competency model of the
organizations. Three experts examined the set of statements for
redundancies and synthesized the ideas for identifying representative
indicators. Finally, 36 participants were asked to rate the importance
and the developability of each statement upon the organizational
situation on a 5-point Likert-type scale ranging from 1 to 5.
Descriptive statistics, mean difference profile analysis, and the Go-Zone
analysis were used to represent the importance and the developability
of interpersonal competency at work. The findings provided practical
indicators of interpersonal competency in Korean business organizations
and understandings of their importance and developability perceived by
HR professionals in Korea. Applications of the findings to organizations
and implications for higher education were discussed
