SPICE 3: Facilitating organisational process improvement through good practice sharing

Abstract

This paper describes the latest iteration of the SPICE research. SPICE 3 explains the process maturity framework to address the level III of the SPICE model. Building upon the developments of level II, SPICE 3 advocates establishment of a process improvement infrastructure to facilitate good practice sharing in construction organisations. To achieve SPICE level III process maturity, organisations should posses four key processes and five process enablers. The model developed helped the case study organisations to identify their process strengths and also areas requiring improvement