Researching "Construction client and innovation": Pilot study and analysis

Abstract

Clients or users of products, processes or services are being identified as the potential sources of innovation in research conducted in various sectors (e.g. IT, aviation, and laboratory equipment). At present there is concern about the construction client’s potential to be an innovation promoter within the construction industry. Several researchers have recommended proactive client involvement in construction. Within this background, the authors have designed a research with the aim of ‘improving the role of the client in promoting innovation’. In this context, this paper is an attempt to elaborate on the initial findings that emerged from the initial pilot case stud