Objective: summarizes the empirical research on job satisfaction on the nurse with the aim of improving the

quality of health services. Method: review the article with a systematic review method that uses PICO method-based article search from four international databases reporting on nurses' job satisfaction. Result: from the search got 15 articles covering about nurse, job satisfaction, and quality of health service. Discussion: nursing work satisfaction can be influenced by work environment, organizational support, working conditions, work engagement, empowerment and commitment. Conclusions: this study provides a broad overview of job satisfaction on nurses focused on nurses working in hospitals

Deviea, Prandesya

Stefanus, Supriyanto

Tiyas, Kusumaningrum

English

Ners Unair Repository

 The 9th International Nursing Conference 2018 “Nurses at The Forefront in Transforming Care, Science, and research” 289  Job Satisfaction on Nursing Staff at Hospital: A Systematic Review Deviea Prandesya1, Stefanus Supriyanto2, Tiyas Kusumaningrum1 1Faculty of Nursing, Universitas Airlangga, Surabaya 2Faculty of Public Health, Universitas Airlangga, Surabaya Email: deviea.prandesya-2016@fkp.unair.ac.id Keywords:  Job satisfaction, nurse, quality of health Abstract: Objective: summarizes the empirical research on job satisfaction on the nurse with the aim of improving the quality of health services. Method: review the article with a systematic review method that uses PICO method-based article search from four international databases reporting on nurses' job satisfaction. Result: from the search got 15 articles covering about nurse, job satisfaction, and quality of health service. Discussion: nursing work satisfaction can be influenced by work environment, organizational support, working conditions, work engagement, empowerment and commitment. Conclusions: this study provides a broad overview of job satisfaction on nurses focused on nurses working in hospitals.1 INTRODUCTION  Nurse is one of the health workers who face the patient for 24 hours in providing health services. Nurses experience difficult professional conditions such as heavy work schedules and workloads and conditions of the infectious work environment (Ioannou et al. 2015). Nurses are often exposed to high stress and emotional states associated with working conditions such as severe patient conditions, critical and life-threatening patient conditions (Li et al. 2014). Job stress is one of the most important workplace health risks for employees, and job satisfaction has been considered as a crucial factor in the provision of high quality services and superior performance at hospitals (Trivellas, Reklitis, and Platis 2013).   Satisfied employees are closely related with organizational success and performance, leading job satisfaction to become a key employee attitude. Employees feel greater satisfaction when they have freedom and independence to make work-related decisions (Gözükara and Çolakoğlu 2016). Satisfied employees are considered the key components of organizations that strive for success (Berry, 1997). It is known that an organization becomes more efficient when it has more satisfied employees (Robbins & Judge, 2007). Satisfied nurses will show better performance, lower absenteeism and demonstrate high motivation in work (Baum and Kagan 2015).  Job satisfaction is one of the important things in the management of an organization. An organization can be successful by ensuring regularly about the satisfaction of their employees. In other words, the more employees of an organization feel satisfied the employee will be more happy to work on the organization and show good performance. The best hospital health services can be achieved if the nurses give their best performance. Therefore, the factors that can affect the work satisfaction of nurses is very important and need to be studied. Based on this the authors considered it necessary to do a systematic review or systematic review of some articles that discussed the factors that can affect the work satisfaction nurse. 2 METHODS Preparation of this systematic review begins by doing a search of articles in accordance with the topic raised the factors that affect job satisfaction nurse. Article searches are performed from Google Scholar, Sage, Proquest, and Science Direct databases. Keywords used for the search of articles are: "job satisfaction", "nurse", AND "hospital". Search from the google scholar page using the keywords "job satisfaction" and "nurse". The inclusion criteria used in this systematic review are: articles restricted from 2011-2018, research articles, theses, published theses and  290      The 9th International Nursing Conference 2018 “Nurses at The Forefront in Transforming Care, Science, and research” dissertations, articles in English and Indonesian, and articles with nurse research respondents working in the Hospital. 3 RESULTS Based on the searches that have been done with the keyword, got some articles accordingly. Some of these articles were then selected which could be included in this systematic review study. The process of filtering articles as listed in the image below. From the final process obtained 15 articles in accordance with the purpose of writing systematic review.  4 DISCUSSION 4.1 Work Environment Research conducted at China Hospital reported that the work environment has an effect on job satisfaction. The results showed a low level of dissatisfaction with the nurse with a good working environment. In the dissatisfied nurses, most sources of dissatisfaction came from the amount of income (75.54%) and the lowest came from the aspect of self-reliance in work (12.45%) (Zhang et al. 2014). A healthy working environment and relationships among peers in work are included in external factors of job satisfaction. In addition, this external factor can also be seen from the dissatisfaction with the income received by the nurse (Veličković et al. 2014). Discomfort in the workplace, such as the existence of bullying causes the level of job satisfaction to be low (Jaradat et al. 2016). The study conducted in Jordan reported results indicating a strong relationship between the work environment and work satisfaction (AbuAlRub et al. 2016). 4.2 Organizational Support Organizational support is the support provided by health institution to nurses. Veličković et al. (2014) states that expectations of the leadership role are a reflection of the nurse's satisfaction with the management of the health institutions in which they work and how the management's attitude toward their work.  The form of transformational leadership has a strong and positive influence on empowerment so that it can improve job satisfaction nurse (Boamah et al. 2017). In another study stated that support from supervisors has a strong relationship with nurse job satisfaction (Pohl and Galletta 2017).  4.3 Work Engagement Work Engagement has a positive and significant relationship with nurse job satisfaction (Orgambídez-Ramos and de Almeida 2017). In other studies also stated that at the individual level, work engagement has a positive relationship with job satisfaction (Pohl and Galletta 2017).  4.4 Work Condition Nurses reported experiencing job satisfaction in terms of independence at work of 93.7% (Biegger et al. 2016). In a qualitative study, there are 2 main themes that affect job satisfaction, such as job recognition and employment opportunities in a professional (Tao et al. 2015). Other studies stated that work autonomy has a positive effect on nurse job satisfaction (Gözükara and Çolakoğlu 2016).  4.5 Empowerment and Commitment The results of a study stated that structural empowerment and organizational commitment correlated significantly and positively to job satisfaction (Yang et al. 2014). 5 CONCLUSION Job satisfaction nurses can be influenced by various factors. According to the review of the article in a systematic review conducted by the author, got 5 factors that affect job satisfaction, namely work environment, organizational support, working conditions, work engagement, empowerment and commitment. REFERENCES  AbuAlRub, Raeda, Fadi El-Jardali, Diana Jamal, and Nawzat Abu Al-Rub. 2016. “Exploring the Relationship between Work Environment, Job Satisfaction, and Intent to Stay of Jordanian Nurses in Underserved Areas.” Applied Nursing Research 31: 19–23. http://dx.doi.org/10.1016/j.apnr.2015.11.014. Baum, Alexander, and Ilya Kagan. 2015. “Job Satisfaction and Intent to Leave Among Psychiatric Nurses:  The 9th International Nursing Conference 2018 “Nurses at The Forefront in Transforming Care, Science, and research” 291  Closed Versus Open Wards.” Archives of Psychiatric Nursing 29(4): 213–16. http://dx.doi.org/10.1016/j.apnu.2015.03.004. Biegger, Annette, Sabina De Geest, Maria Schubert, and Dietmar Ausserhofer. 2016. “The ‘Magnetic Forces’ of Swiss Acute Care Hospitals: A Secondary Data Analysis on Nurses’ Job Satisfaction and Their Intention to Leave Their Current Job.” NursingPlus Open 2: 15–20. http://dx.doi.org/10.1016/j.npls.2016.01.002. Boamah, Sheila A., Heather K. Spence Laschinger, Carol Wong, and Sean Clarke. 2017. “Effect of Transformational Leadership on Job Satisfaction and Patient Safety Outcomes.” Nursing Outlook. https://doi.org/10.1016/j.outlook.2017.10.004. Gözükara, İzlem, and Nurdan Çolakoğlu. 2016. “The Mediating Effect of Work Family Conflict on the Relationship between Job Autonomy and Job Satisfaction.” Procedia - Social and Behavioral Sciences 229: 253–66. http://linkinghub.elsevier.com/retrieve/pii/S1877042816310710. Ioannou, Panagiotis et al. 2015. “Impact of Job Satisfaction on Greek Nurses’ Health-Related Quality of Life.” Safety and Health at Work 6(4): 324–28. http://dx.doi.org/10.1016/j.shaw.2015.07.010. Jaradat, Yousef et al. 2016. “Workplace Aggression, Psychological Distress, and Job Satisfaction among Palestinian Nurses: A Cross-Sectional Study.” Applied Nursing Research 32: 190–98. http://dx.doi.org/10.1016/j.apnr.2016.07.014. Li, Angela et al. 2014. “Group Cohesion and Organizational Commitment: Protective Factors for Nurse Residents’ Job Satisfaction, Compassion Fatigue, Compassion Satisfaction, and Burnout.” Journal of Professional Nursing 30(1): 89–99. Orgambídez-Ramos, Alejandro, and Helena de Almeida. 2017. “Work Engagement, Social Support, and Job Satisfaction in Portuguese Nursing Staff: A Winning Combination.” Applied Nursing Research 36: 37–41. http://dx.doi.org/10.1016/j.apnr.2017.05.012. Pohl, Sabine, and Maura Galletta. 2017. “The Role of Supervisor Emotional Support on Individual Job Satisfaction: A Multilevel Analysis.” Applied Nursing Research 33: 61–66. http://dx.doi.org/10.1016/j.apnr.2016.10.004. Tao, Hong, Carol H. Ellenbecker, Yuefeng Wang, and Ying Li. 2015. “Examining Perception of Job Satisfaction and Intention to Leave among ICU Nurses in China.” International Journal of Nursing Sciences 2(2): 140–48. http://dx.doi.org/10.1016/j.ijnss.2015.04.007. Trivellas, Panagiotis, Panagiotis Reklitis, and Charalambos Platis. 2013. “The Effect of Job Related Stress on Employees’ Satisfaction: A Survey in Health Care.” Procedia - Social and Behavioral Sciences 73: 718–26. http://linkinghub.elsevier.com/retrieve/pii/S1877042813004035. Veličković, Vladica M. et al. 2014. “Organizational Commitment and Job Satisfaction among Nurses in Serbia: A Factor Analysis.” Nursing Outlook 62(6): 415–27. Yang, Jinhua, Yanhui Liu, Yan Chen, and Xiaoyan Pan. 2014. “The Effect of Structural Empowerment and Organizational Commitment on Chinese Nurses’ Job Satisfaction.” Applied Nursing Research 27(3): 186–91. http://dx.doi.org/10.1016/j.apnr.2013.12.001. Zhang, Li feng et al. 2014. “The Association of Chinese Hospital Work Environment with Nurse Burnout, Job Satisfaction, and Intention to Leave.” Nursing Outlook 62(2): 128–37. http://dx.doi.org/10.1016/j.outlook.2013.10.010. 

Job Satisfaction on Nursing Staff at Hospital: A Systematic Review

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Job Satisfaction on Nursing Staff at Hospital: A Systematic Review

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