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Pregunte: las bibliotecas responden (Ask a librarian). Virtual reference services in Spain’s public libraries
Authors
María-Isabel Cuadrado-Fernández
Eva Rivera-Díaz
Publication date
1 January 2009
Publisher
Abstract
Review and development of the Spanish virtual reference service Pregunte: las bibliotecas responden (Ask a librarian). Description of main characteristics, workflows and statistical analysis. Description of the recently established chat servic
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Last time updated on 10/04/2020