ENGAGING STAKEHOLDERS IN PARATRANSIT INDUSTRY Comparative Study on South Africa and Jakarta

Abstract

The issue of BRT (Bus Rapid Transit) feeder is being intensively discussed in several big cities in Indonesia. Jakarta is trying to initiate the construction of this feeder, because Jakarta has more advanced BRT system than do the other cities. In addition, the growth of paratransit vehicles in Jakarta requires special treatment so that a clear management can be performed. The success of BRT in South Africa becomes a reference. There are 3 (three) things to note in the development, namely funding, commitment, and organization. Funding and commitment could work quickly because it coincided with the convening of the World Cup 2010, so the last point, namely organization, should be noticed. Many stakeholders get involved in organizational development of public transport industry, and must comply with the theory of stakeholder relationship and stakeholders� engagement. It needs proper management for operators, organization, and also Dishub as Public Transport Authority (PTA). This research discusses the success of South Africa in building engagement among stakeholders in their country, and how to apply it in Jakarta, based on the real experiences. For its application, it will take some theories and rules to be put into operation by the stakeholders, as a reference in achieving success