The purpose of this study is analysing influence communication on performance, leadership on performance and communication, and leadership on performance of employee at the Orthopaedic Hospital of Prof.Dr.R. Soeharso of

Surakarta. This research is quantitative, by taking samples at Prof.DR.R. Soeharso of Orthopaedic at Jl. A. Yani, Pabelan, Kartasura, Surakarta, Central Java, Indonesia,

57162. The study population and sample as many as 664 employees were taken by 70 employees. The technique of collecting data using questionnaires. The data analysis technique used is multiple linear regression analysis.

The results obtained showed that Communications positive and significant effect on employee performance at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta. Leadership positive and significant effect on employee performance at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta. Communication and Leadership positive and significant effect on employee performance at

Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta

, Dr. Amin Mustofa, M.HA

, Drs. Anton Agus Setyawan, SE., M.Si

Ahmed, Aissa Hamed Ali

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i  THE INFLUENCE OF COMMUNICATION AND LEADERSHIP TO THE PERFORMANCE OF EMPLOYEE AT ORTHOPAEDIC HOSPITAL PROF.DR.R. SOEHARSO OF SURAKARTA   THESIS  Submitted as Partial Fulfilment of the Requirement For Getting Master of Management Graduate Program  Masters of Hospital Management                   AISSA HAMED ALI AHMED P 100 120 041      MASTER OF HOSPITAL MANAGEMENT   UNIVERSITY OF MUHAMMADIYAH SURAKARTA  2014 ii                                   ii  APPROVAL    THE INFLUENCE OF COMMUNICATION AND LEADERSHIP TO THE PERFORMANCE OF EMPLOYEE AT ORTHOPAEDIC HOSPITAL PROF.DR.R. SOEHARSO OF SURAKARTA   Prepared and Compiled By:   AISSA HAMED ALI AHMED P 100 120 041     Approved and Enacted by the Supervisor I and Supervisor II  Maintained front of the Board of Examiners for Thesis Proposal  Master of Hospital Management Program University of Muhammadiyah Surakarta     Supervisor I    Dr. Amin Mustofa, MHA Date30 October 2012 Supervisor II    Drs. Anton Agus Setyawan, S.E Date30 October 2012    iii  NOTA PEMBIMBING   Dr.. Mustafa Amin, MHA  Lecturer Graduate Program  Muhammadiyah University of Surakarta   Office Memorandum  Subject: Thesis brother Aissa Hamed Ali Ahmed  Dear.  Chairman of the Master of Hospital Management  Muhammadiyah University of Surakarta   Assalamualaikum Warahmatullahi Wabarakatuh  After reading, researching, reviewing, correcting and make repairs as needed to your thesis:  Name: Aissa Hamed Ali Ahmed NIM: P 100 120 041  Concentration: Master of Hospital Management    : THE INFLUENCE OF COMMUNICATION AND LEADERSHIP TO THE PERFORMANCE OF EMPLOYEE AT ORTHOPAEDIC HOSPITAL PROF.DR.R. SOEHARSO OF SURAKARTA  With this we assess the thesis can be approved for a thesis submitted in the trial exam on Masters of Management Hospital Muhammadiyah University of Surakarta. Assalamualaikum Warahmatullahi Wabarakatuh    Surakarta, 00 January2014  Supervisor I,                               Dr. Amin Mustofa, MHA   iv  NOTA PEMBIMBING    Drs. Anton Agus Setiawan, S.E  Lecturer Graduate Program  Muhammadiyah University of Surakarta   Office Memorandum  Subject: Thesis brother Aissa Hamed Ali Ahmed  Dear.  Chairman of the Master of Health Management  Muhammadiyah University of Surakarta   Assalamualaikum Warahmatullahi Wabarakatuh  After reading, researching, reviewing, correcting and make repairs as needed to your thesis:  Name: Aissa Hamed Ali Ahmed NIM: P 100 120 041  Concentration: Master of Hospital Management                                                           : THE INFLUENCE OF COMMUNICATION AND LEADERSHIP    TO THE PERFORMANCE OF EMPLOYEE AT ORTHOPAEDIC HOSPITAL PROF.DR.R. SOEHARSO OF SURAKARTA                                                                       With this we assess the thesis can be approved for a thesis submitted in the trial exam on Masters of Management Hospital Muhammadiyah University of Surakarta. Assalamualaikum Warahmatullahi Wabarakatuh    Surakarta, 00 January 2014 Supervisor II,    Drs. Anton Agus Setyawan, S.E     v  PAGE THESIS STATEMENT OF AUTHENTICITY           The undersigned                Name : Aissa Hamed Ali Ahmed              NIM    :  P 100 120 041 Concentration:  Master of Hospital Management                                        : THE INFLUENCE OF COMMUNICATION AND LEADERSHIP TO THE PERFORMANCE OF EMPLOYEE AT ORTHOPAEDIC HOSPITAL PROF.DR.R. SOEHARSO OF SURAKARTA    Stating the fact that I submit this thesis is really a result of my own work, except for quotations and summaries that I have explained the source. If in the future this thesis is the result of plagiarism (plagiarism), the title given by the Muhammadiyah University of Surakarta cancelled I received.    Surakarta, 00 January 2014  That makes a statement,   Aissa Hamed Ali Ahmed P 100 120 041    vi  MOTTO    In fact, there is amenity after difficulty - (QS. Al Insyirah: 5)  You have to endure caterpillars if you want to see butterflies – (Antoine De Saint))     vii  DEDICATION  Each of the ideas contained in this paper sheets are part of Allah SWT guidance to the author and to the lord of the Prophet Muhammad. The writer dedicate this paper to: 1. Beloved father and mother as well as my extended family, thank you for your compassion and sacrifice. 2. Friends who have always encouraged me, so the writer can complete the study so far. 3. People who will read this paper. viii  ACKNOWLEDGEMENT   ASSALAMUALAIKUM WR.WB  Alhamdulillahirrabilalamin, Praise be to Allah SWT, the Lord of Universe, for blessing and guiding the research paper as a partial fulfilment of the requirement for getting Master of Management Graduate Program Masters of Hospital Management, Muhammadiyah University of Surakarta. The researcher is fully aware that people’s help and guidance. Therefore he would like to use this opportunity to express his gratitude and appreciation to: 1. Prof.Dr.Khudzaifah Dimyati, SH, M. Hum, as the Director of the Graduate Program of University of Muhammadiyah Surakarta. 2. ..., as Chairman of the Master of Hospital Management of University of Muhammadiyah Surakarta. 3. Dr. Amin Mustofa, MHA as a supervisor I and also as a lecturer Graduate University of Muhammadiyah Surakarta who has provided guidance and input with full sincerity to spend time in charting the preparation of this thesis. 4. Drs. Anton AgusSetyawan, S.E, my second supervisor as well as a lecturer and Graduate University of Muhammadiyah Surakarta which has provided knowledge, guidance and feedback to me in the preparation of this thesis. ix  5. To all leaders and employees of the Graduate library and the central library of University Muhammadiyah of Surakarta who helped provide the opportunity and preparation of the references in this thesis. 6. A big thank you I do not forget to give to my beloved parents who have provided support, prayers, and give motivation to complete this study. 7. For my friends who give me support and encouragement to complete this thesis, thank you very much. 8. Of course in introductory sheet is not enough this time I mention one by one, but for services and help all those I say thank you.  The writer realizes that this research paper is far from being perfect because of her limited capability. Thus, revision, suggestion, and criticism are welcomed for the perfection of this work. The writer wishes this research paper would be useful and helpful to readers. WASSALAMU’ALAIKUM WR.WB. Surakarta, 00 January 2014 Writer,    Aissa Hamed Ali Ahmed P 100 120 041   x  ABSTRACT  THE INFLUENCE OF COMMUNICATION AND LEADERSHIP TO THE PERFORMANCE OF EMPLOYEE AT ORTHOPAEDIC HOSPITAL PROF.DR.R. SOEHARSO OF SURAKARTA  The purpose of this study is analysing influence communication on performance, leadership on performance and communication, and leadership on performance of employee at the Orthopaedic Hospital of Prof.Dr.R. Soeharso of Surakarta. This research is quantitative, by taking samples at Prof.DR.R. Soeharso of Orthopaedic at Jl. A. Yani, Pabelan, Kartasura, Surakarta, Central Java, Indonesia, 57162. The study population and sample as many as 664 employees were taken by 70 employees. The technique of collecting data using questionnaires. The data analysis technique used is multiple linear regression analysis. The results obtained showed that Communications positive and significant effect on employee performance at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta. Leadership positive and significant effect on employee performance at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta. Communication and Leadership positive and significant effect on employee performance at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta.  Keywords : Communication, Leadership and Performance of Employee.    xi  TABLE OF CONTENTS  TITLE  ........................................................................................................... i APRROVAL  .................................................................................................. ii NOTA PEMBIMBING  .................................................................................... iii HALAMAN PENGESAHAN  ............................................................................ v HALAMAN PERNYATAAN KEASLIAN TESIS  ................................................... vi MOTTO  ....................................................................................................... vii DEDICATION  ............................................................................................... viii ACKNOWLEDGEMENT  ................................................................................. ix ABSTRACT  ................................................................................................... xi TABLE OF CONTENT  ....................................................................................  xii TABLE OF APPENDIXES ....................................................................................... xiv TABLE ..................................................................................................................  xv TABLE OF FIGURE ................................................................................................  xvi CHAPTER I INTRODUCTION A. Background of The Study  .......................................................  1 B. Limitation and Formulation of Problems  ...............................  5 C. Benefits and Objective of the Study/Research  ......................  6 CHAPTER II LITERATURE REVIEW A. Independent Variable ............................................................. 8 B. Dependent Variable ................................................................ 18 xii  C. Previous Research ................................................................... 20 D. Conceptual Framework  .......................................................... 22 E. Hypothesis  ............................................................................. 22 CHAPTER III RESEARCH METHODS A. Type and Design of Research/Study  ......................................  24 B. Location and Object Research ................................................  24 C. Research Variables and Operational Definition of Variables .  25 D. Population and Sample ...........................................................  28 E. Data and Data Collection Techniques ..................................... 30 CHAPTER IV DATA ANALYSIS AND DISCUSSION A. Description of the Data ........................................................... 42 B. Classical Test Assumptions .....................................................  49 C. Data Analysis Techniques .......................................................  54 D. Discussion of Data Analysis .....................................................  61 CHAPTER V CONCLUSION AND SUGGESTION A. Conclussion ............................................................................. 65 B. Implication .............................................................................. 65 C. Suggestion ............................................................................... 66 REFERENCES APPENDIXES   xiii  TABLE OF APPENDIXES  Appendix 1 Research Questionnaire ...................................................................70 Appendix 2 Score of Result Instrument Test ......................................................79 Appendix 3 Validity Test of CommunicationQuestionnaire ............................... 82 Appendix 4 Reliability Test of CommunicationQuestionnaire ............................ 84 Appendix 5 Validity Test of LeadershipQuestionnaire........................................ 85 Appendix 6 Reliability Test of LeadershipQuestionnaire ....................................87 Appendix 7 Validity Test of Performance of employee Questionnaire .............. 88 Appendix 8 Reliability Test of  Performance of employeeQuestionnaire .......... 90 Appendix 9 Research Data .................................................................................. 91 Appendix 10 Description of Data ........................................................................ 97 Appendix 11 Normality Test ................................................................................ 103 Appendix 12 Partial Correlation Test .................................................................. 104 Appendix 13 Heteroscedasticity Test  ................................................................. 105 Appendix 14 Autocorrelation Test  ..................................................................... 106 Appendix 15Multicollinearity test....................................................................... 107 Appendix 16Multiple Linear Regression Analysis (X1 and X2 with Y) .................108 Appendix 17 Relative and Effective Contribution ............................................... 109 Appendix 18 Table r Product Moment ................................................................ 112 Appendix 19 Table Durbin Watson ..................................................................... 114 Appendix 20 Table t ............................................................................................115 Appendix 21 Table F ............................................................................................116   xiv  TABLE  Table I.1 Performance Assessment of OrthopedicHospital of Prof.Dr.R.Soeharso Surakarta in 2011  ............................................... 3 Table III.1 Operational Variables ......................................................................... 25 Table III.2 Summary of Test Validity Communication Questionnaire ................. 32 Table III.3 Validity Test Summary Leadership Questionnaire ............................. 33 Table III.4 Summary of Test Validity Questionnaire of Employee Performance  ......................................................................................34 Table IV.1 Communication Distribution .............................................................. 43 Table IV.2 Leadership Distribution ...................................................................... 45 Table IV.3 Performance of Employee Distribution ............................................. 48 Table IV.4 Normality Test Results Summary ....................................................... 50 Table IV.5 Partial Correlation Test Results Summary ......................................... 50 Table IV.6 Summary of Test Results heterocedastisity .......................................52 Table IV.7 Autocorrelation Test Results Summary  ............................................ 52 Table IV.8 Multicollinearity Test Results Summary  ........................................... 53 Table IV.9Summary of Multiple Linear Regression Test Results......................... 54   xv  TABLE OF FIGURE  Figure II.1 Process of Communication Source: H. CangaraHafied 2006  ............ 10 Figure II.2 Diagram Conceptual Framework  ......................................................22 Figure IV.1 Frequency Distribution Graphs Communications at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta  .............................................. 44 Figure IV.2 Frequency Distribution Graphs Leadership at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta  .............................................. 46 Figure IV.3 Frequency Distribution Graphs Leadership at Orthopaedic hospital Prof.Dr.R. Soeharso of Surakarta .............................................. 49 Figure IV.4 Test statistic graph communication influence on employee performance ............................................................................................56 Figure IV.5 t test statistic graph leadership influence on performance of employee  ................................................................................................ 58 Figure IV.6 F test statistic graph communication and leadership variable influence on performance of employee  ................................................. 60 

The Influence of Communication and Leadership to The Performance of Employee at Orthopaedic Hospital Prof.Dr.R. Soeharso of Surakarta

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The Influence of Communication and Leadership to The Performance of Employee at Orthopaedic Hospital Prof.Dr.R. Soeharso of Surakarta

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