An in-depth study on attitudes and activation processes of My UNC Chart at UNC Health Care. UNC Health Care is a non-profit, integrated health care system owned by the State of North Carolina. UNC Health Care consists of multiple hospitals and ambulatory care (outpatient) clinics, as well as clinical programs in the UNC School of Medicine. The UNC Practice Quality and Innovation (PQI) team works with ambulatory care settings to improve patient “experiences and outcomes, operational processes, and business performance.” The goal of PQI is to make sure patients have adequate access to appropriate care. One of the areas of focus in achieving this goal is use of an online health portal known as My UNC Chart. The online patient portal is important because it helps improve patient engagement and allows patients to become active partners in their health.Master of Science in Public Healt
